MA
Madison Abadia
Nov 24, 2025
If I could give no stars, I would. So glad I do not have to bring my child back here and this was only a temporary visit. As a first time mom never have I felt more ignored, invalidated, and mistreated.
A little background, me and my husband are Active Duty and currently on maternity leave visiting our family. Our 2 month old needed his shots so we were referred here through our insurance.
The nurses were very nice I want to preface. But we saw Dr. Steinfield he didn’t let us ask any questions, every time I tried to say something he spoke over me.. I brought up concerns and he basically told me to look at a pamphlet. They didn’t even look at his eye before just saying it’s a clogged tear duct. I had concern of it being an infection, for it had spread to the other eye. So now I am at an urgent care to make sure he doesn’t need any medication.
Overall I would never recommend or come here again.
MN
Masha Naboka
Jul 22, 2025
Jessica Elliot manager, was extremely rude and absolutely dismissive to my child. I called the day prior and was told that walk ins were fine, I asked multiple times to make an appointment I guess the person at the front desk was too lazy to put it in. They reassured me to just come in. I came
in and was vehemently denied. I showed my call log and explained the situation, I asked to please ask any of the providers to see my child as the situation was progressively and rapidly getting worse. She called me liar, and told me that her front staff working the day prior 7/21/25 would not say that allegedly (Savannah jasmine tiffany) I let her know that I have 3 kids and two of them go there and that this is the last child to be moved from our previous practice and that I will have no
choice but to pull all 3 as this is absolutely disgusting, she said she didn't care. I hope this staff member is examined as I can assure I am
not the only person that has received this treatment
Front desk horrible! Big attitude!
MA
Musfira Ahmad
May 20, 2025
This office is horrible! My doctor was Anila Thomas and we loved her. Couple of months ago they gave my niece wrong vaccination and the doctor was being arrogant when the parents asked what was going on. He just opened another injection and was like okay here is the shot she was supposed to get PERIOD!!!! He didn't even know what did he insert in an 18 month olds body!!!!!! I have always been there for my appointments every time but due to some emergencies and baby’s dad’s call on duty we had to do multiple cancellations in a row. When I called to reschedule the front desk told me they couldn't give me appointments in future due to cancellations in a row unless I call and have a same day appointment. I agreed it was fair that time and the fault was on my side. After that day since the last two months I've been calling them constantly and requesting again and again for not later only next day appointment since whenever I called a day before they say they have slots for next day and next day they say they are booked with my doctor. My kids shots were kept getting delayed until today I called in and they told me after two months that even in future now every time I have to go through this same process again just to get my baby's checked. I talked to the manager Jessica and she was so mean and rude. Kept cutting me off of was being harsh and misbehaving for no reason. When I said I will write a review and change my doctor she just replied harshly and cut the phone. I loved my doctor but if the office keeps up with that behavior they will definitely loose their patients over time!!!
CG
Coby Gottlieb
Dec 16, 2024
Dr. Olin is great. The problem is the staff. I needed to get an important scan and needed them to get authorization from my insurance. They said I needed a new PCP because I was 22 but that they would do this for me. They only requested the scan and not the insurance and only waited to tell me this when I came in to ask why I did not have the authorization. Very unfair of them.