As one of the largest, and most trusted, Health Diagnostic Laboratories in NY, Empire City Laboratories has already performed over 1 million COVID-19 tests. Book your appointment today.
A Patient Service Center for Empire City Laboratories, a leading Health Diagnostics Laboratory. Walk ins are welcome. COVID-19 testing available - PCR test (swab - tells you if you have COVID-19 right now), and IgG or IgM antibody test (blood draw - tells you if you have been exposed to COVID-19 in the past by measuring your antibody response). Please visit our website, take a quick survey and schedule a contactless appointment for COVID-19 testing.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.