Planet Fitness

Reviews

• KM

  Katherine McMullen

  4 days ago
  1.0
  Very disappointed. I was a guest at this Greenlawn location asking to be shown how to use one of the weight machines. The girl told me to come back when the trainer was there, Monday, Tuesday, Thursday, or Friday between 7 and 3. Asked if there was anyone else or anyone there at the time and was told "no." This was Wednesday morning . I don't think this is the expectations of PF upper management and will try again another time.
• EE

  Erica Ercolani

  Oct 13, 2025
  3.0
  Overall good gym, pretty tidy and nice staff but please PLEASE bring back some of the old ellipticals if possible!! The new ones are not as user friendly and there’s never enough machines! It makes zero sense to me to have like 16 treadmills and 5 ellipticals…
• JJ

  John

  Sep 5, 2025
  1.0
  This gym really turned down hill when the old manager left. The new manager and the new assistant manager suck. I think their names are Marissa and Tim. All the members hate both of the new mangers. The new manager Marissa doesn’t clean a single thing.
• SS

  Salvatore Salerno

  Sep 4, 2025
  1.0
  The manager Marrissa is very disrespectfull and yelled at my wife in front of my son who is only 12 scarring him. Eventhogh my wife used my membership without me there I've been a member for 6 years and you don't treat people that way. I have spoken to other members I know and they don't appreciate her attitude either so I think it would be a good idea for anyone who has seen her acting unprofessional to speak up since she is ruining this location. I have emailed corporate and I am awaiting a response.
• TM

  To M

  Aug 24, 2025
  1.0
  Edit August 2025. Sorry to say, this gym has been going downhill for a long time unfortunately I have to change my review. 1)Instead of repairing machines they have opted to remove them completely, so that may save the owner $ on repairs. Its not true, the excuses we've heard about people wanting more room to stretch, there was always plenty of room to stretch, Ive been a member since 2018. 2)The bathroom walls are built up with crud over many years because the staff doesn't know how to clean them. Also stalls will be without paper for most if the day. 3)I work from Manhattan to the Hamptons, every Planet Fitness is different, this gym is not the worst, but a trip to any other PF nearby is way better than this Greenlawn location. See my original post below. The staff here is still very polite and helpful, but they have to defend the complaints of customers every day. Old review: *old*Great price, great gym. The Greenlawn gym is kept very nice by the owner and staff. The staff is always polite and helpful. Plenty of treadmills and workout stations, free weights and Smith type machines. Worn or torn fabric on machines is repaired in a fair amount of time, as well as any missing knobs. Bathrooms are clean, the Black Card rooms are all well maintained. I am a lifelong practiser of fitness and health, and as I know, nothing lasts forever but I hope Planet Fitness stays around.

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