Planet Fitness

4.2
389 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
3760 Dewey Ave, Greece, NY
14616, United States

Hours

Reviews

4.2
389 reviews
5 stars
232
4 stars
75
3 stars
39
2 stars
11
1 star
32

What are people saying?

AI-generated from recent customer reviews

Staff Quality

Many customers praised the staff for being friendly, helpful, and personable, with specific mentions of individual employees who made a positive impact.

Cleanliness

The gym is consistently reported as clean and well-maintained, including locker rooms and equipment.

Equipment Availability

While most customers found the equipment to be in good condition, some noted a lack of free weights and heavy lifting options, leading to wait times during busy hours.

Customer Service Issues

Several reviews highlighted negative experiences with specific staff members, particularly regarding customer service and billing issues.

Atmosphere

The gym is described as having a friendly and welcoming atmosphere, although some customers felt a lack of community among members.
  • KW
    Krystal W
    Oct 16, 2025
    5.0
    After using this PF for over a year, I would like to call out how amazing their staff is, especially Jamie! She is always so personable and encouraging that she helped motivate me to go to the gym regularly. I switched to an at home gym for budgetary purposes today but it’s because of Jamie and the other amazing staff members that I relented ending my membership throughout the summer. Whatever PF is paying her, I suggest they double it. Thank you for helping me stick to my work out routine, I’ll miss our morning check ins. 🙏🏼
  • SM
    Sondra Monroe
    Sep 4, 2025
    3.0
    The place is clean and machines are operable. I have only seen 1 machine which had a temporary out of order sign. Staff is always helpful and pleasant. Matter of fact staff recommends usage of other machines which offer the same results and are less strenuous My only complaint is there are always 2 staff persons at the front desk, (who are not always busy and talking) when in my opinion, one of the staff, could walk around the area and instruct people on proper usage of the equipment, if they see a person not using equipment properly. I always have to leave the equipment and walk to the front desk, request assistance and then walk back with the staff person to the equipment. I’m a Black card member and such action would benefit all customers. I’m not asking them to be a trainer but it is PF equipment and everyone should know how to use it properly. I use the information that’s on the equipment for instructions but after scanning 2 devices, the instructions are no longer readable on my iPhone 16 Pro device, which is the most current device. I believe PF should become more proactive in assisting customers. It does not cost PF to be more observant of their customers. It might eliminate liability claims. Check with your insurance carrier.
  • MI
    Manuela Indricchio
    Sep 2, 2025
    5.0
    The meat was very tender
  • DF
    Debra Fields
    Aug 14, 2025
    5.0
    Excellent customer service
  • NM
    Nyłes Møøre
    Jul 16, 2025
    3.0
    They lack in the free weights and a turf! We would literally have to wait 10-15 minuts to use 45 plates bc there simply isnt enough Don't dare get caught here when its busy here you would feel like your closed in. There are always treadmill you can use for the most part. I personally do not feel a sense of community when coming into the gym though some of the people are relatively nice. I still don't like the idea that there is candie at the front desk. I would love to a sauna in the location and an area for protien shakes. On top of that the gym is really meant for people who are starting at the gym. Not saying you can't go here if your experienced but you'll see a lot of newer people there. For the price that you get isn't bad though if im being honest. And lastly the colors are so harsh

Frequently Asked Questions About Planet Fitness

What are the regular operating hours of Planet Fitness in Greece, NY?

Planet Fitness in Greece, NY is open Monday through Thursday from 5:00 AM to 11:00 PM, Friday until 9:00 PM, and Saturday and Sunday from 7:00 AM to 7:00 PM.

Where is Planet Fitness located in Greece, NY?

Planet Fitness is located at 3760 Dewey Ave, Greece, NY 14616, United States.