Northwell Health Physician Partners Ophthalmology at Great Neck

Reviews

• SB

  Samaiah Beckles

  Dec 8, 2025
  1.0
  I had a deeply disappointing experience at Dr.Howard Pomeranz office located at 600 Northern Blvd, Great Neck, New Hyde Park. I brought my son, who has special needs and is autistic, for an urgent eye exam following a recent consultation with his neurosurgeon. The neurosurgeon identified an issue with my son's left eye, which appears dark and causes him discomfort post neurosurgery . Unfortunately, our visit with Dr. Howard Pomeranz lasted less than five minutes. Despite my explanations about my child's needs and the urgency of the situation, Dr. Palmer showed a noticeable lack of patience. He did not continue with the exam and asked us to leave, we were referred to pediatrics which left me feeling helpless and frustrated as I was instructed by my child’s neurosurgeon to be seen by this particular specialist. To make matters worse, I have footage showing my child trying his best to cooperate and follow the doctor's instructions, yet Dr. Palmer seemed short-tempered and impatient throughout the process. Additionally, two staff members approached us aggressively, insisting that I lower the volume of my child's assistive device. I complied and explained that the music helps keep him calm, but their annoyance only added to my discomfort. It was disheartening that my son missed a day of essential speech and behavioral therapy at school for an unsuccessful visit. I cannot recommend Dr. Pomeranz office to any parents of children with special needs. The experience was not only unproductive but also left us heartbroken and disappointed. I wish I was able to select zero stars instead of one.
• DK

  Debra “Debkelman” Kolitz

  Mar 15, 2024
  2.0
  Wait times are very long. Staff is snarky. Everyone seems to be overworked and in a bad mood. Physicians are confident, but I’ve had a hard time getting my prescription, right
• ML

  Maria Letellier

  Sep 12, 2017
  1.0
  Unbelievably terrible department!! Shame on Northwell for allowing this. They had us wait almost 2 hours and repeatedly violated HIPPA. Everyone in the waiting was livid! If the Doctors are running late, notify the patients!! It's that simple. Not once did the manager come out and see what was going on. It was a zoo..The front desk personnel had zero customer service skills. I will be leaving and going elsewhere. I wish I could give zero stars.
• JJ

  Jacqueline

  Sep 5, 2017
  1.0
  Appointments never available, emergencies never available, zero HIPPA compliant