Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.9
268 reviews
5 stars
259
4 stars3
3 stars0
2 stars1
1 star
5
What are people saying?
AI-generated from recent customer reviews
Staff Knowledge
Customers consistently praised the staff for their knowledge and thoroughness, particularly highlighting Dr. Chang and other team members for their informative and patient approach.
Customer Service
Many reviews emphasized excellent customer service, with staff being described as friendly, helpful, and attentive, creating a welcoming atmosphere.
Eye Exam Experience
The eye exams were frequently noted as thorough and informative, with doctors taking the time to explain conditions and options clearly to patients.
Frame Selection
Customers appreciated the wide selection of frames and the assistance provided by staff in choosing the right options, often mentioning specific employees by name for their helpfulness.
Mixed Experiences
While most feedback was positive, a few customers reported less satisfactory experiences, indicating some inconsistency in service quality.
- TKT KNov 25, 20255.0Excellent staff with great attention to detail and extremely knowledgeable about prescription lenses/frames.
- SGShallon GrittenOct 20, 20255.0This store at macys is very good and the ladies are very helpful and polite and i love this store.
- CPCesli PadillaOct 6, 20255.0Exelent 😊
- HDHeather DiversSep 19, 20255.0The staff is amazing and knowledgeable. I would recommend all my friends and family to come to this location to fill their optical needs. Amazing experience.
- CAChuck AbtSep 18, 20255.0i could not have been more pleased with the Lenscrafters shop in Macy's at Roosevelt Field. Dr. Maltz was terrific educating me on so many of the nuances of the eye exam as well as options for lenses to improve my vision both up close and for distances. She explained everything in a way that was easy to understand and let me know what to expect when wearing a prescription (and in this case-progressive) pair of glasses for the first time. Was then handed off to Dara to select frames and again it was great. She helped me select frames, gave me her opinion with reasons why and could not have been more helpful. She also worked through my 2 vision plans to make sure i got the best value. great job!! thank you both for a great experience
Frequently Asked Questions About LensCrafters at Macy's
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters at Macy's offer?
LensCrafters provides comprehensive eye exams, premium lens solutions, and a wide range of designer eyewear brands including prescription wearable technology.
Which vision insurance plans does LensCrafters at Macy's accept?
They accept most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the store hours for LensCrafters at Macy's?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM and Sunday from 11:00 AM to 8:00 PM.
How can I schedule an eye exam at LensCrafters at Macy's?
You can schedule an eye exam online via their appointment link: https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=3297&storeId=10851
Does LensCrafters at Macy's offer in-store pickup?
Yes, in-store pickup is available for eyewear and related products.
What types of eyewear brands can I find at LensCrafters at Macy's?
They offer designer brands such as Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, Tory Burch, and more.
Is LensCrafters at Macy's wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
What nearby stores can I visit along with LensCrafters at Macy's?
Nearby stores include Sunglass Hut at Macy's for additional eyewear options, Lush Cosmetics Roosevelt Field for beauty products, and Louis Vuitton Garden City Roosevelt Field Macy's for luxury fashion accessories.
Where can I grab a coffee or snack near LensCrafters at Macy's?
You can visit Starbucks or Au Bon Pain located nearby for coffee and snacks before or after your eyewear appointment.
Are there any popular clothing stores near LensCrafters at Macy's?
Yes, nearby clothing stores include UNIQLO USA, Zara, and The Children's Place, which you might want to check out when visiting the area.