LensCrafters

4.8
901 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
630 Old Country Rd, Garden City, NY
11530-3402, United States

Hours

Reviews

4.8
901 reviews
5 stars
848
4 stars
17
3 stars
3
2 stars
1
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for their friendliness, professionalism, and helpfulness, with specific mentions of employees like Sonia, Carlos, and Deo.

Expertise

Many reviews highlighted the staff's knowledge and ability to assist customers in selecting the right glasses and lenses, making the shopping experience enjoyable.

Quick Service

Several customers noted the fast service, especially for repairs and adjustments, which contributed to a positive overall experience.

Positive Environment

The store atmosphere was described as welcoming and pleasant, enhancing the overall shopping experience for customers.

Mixed Experiences

While most feedback was positive, a few customers reported negative experiences related to specific staff interactions and issues with the return policy.
  • CS
    Charity Sapp
    Nov 9, 2025
    5.0
    Sonia was super helpful and attentive to my questions and concerns. She adjusted my glasses to perfection! I will definitely come back to the Roosevelt Field location for future optical needs.
  • SR
    Sophi Ruart
    Nov 2, 2025
    5.0
    Nadege has helped me so much with my glasses!
  • AA
    Agostina
    Nov 2, 2025
    5.0
    Nadege, very accommodating and kind. Highly recommend
  • DY
    Dee Yoo
    Oct 27, 2025
    5.0
    Out of the 25 years i’ve needed glasses, i’ve never found a single place i’ve gone back to a second time until now. My experience here was incredible. Carlos was such a pleasure and I would like to thank him for all his help and patience. He answered my 2 hours of constant questioning with enthusiasm, honesty, and really showed how much he loves what he does. I bought a pair of eyeglasses AND also my first pair of prescription sunglasses, and I will be back in the future. Thank you Carlos and lenscrafters
  • RH
    Russell Harris
    Oct 18, 2025
    5.0
    Matthew in Roosevelt Field was one of the best people I have ever worked with. He was professional and kind and answered all my questions while being very patient with me.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.