At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
Multiple customers reported ongoing problems with broken water fountains and lack of water availability.
Staff Behavior
Feedback indicates a significant number of complaints regarding rude and unprofessional staff, particularly the management.
Cleanliness
Some customers praised the cleanliness of the gym, while others noted issues with maintenance and broken equipment.
Crowding
Many reviews highlighted overcrowding, especially during peak hours, making it difficult to access machines.
Equipment Availability
Customers expressed frustration over the limited availability of certain machines, particularly for lower body workouts.
CP
Chris Peplinski
3 days ago
2.0
One of the male employees was giving me a attitude over trying to eat a sandwich at a table saying you can have a snack but not a meal. Being nasty to its members is not a way of being respectful. It was one of my favorite locations until now. Learn to treat people with respect. Totally uncalled for.
LS
Letisha San
Nov 17, 2025
1.0
Stay away from this gym because of THE MANAGER Bria!!! Cancelled my membership bc of her! Experience with her was so consistently negative that it overshadowed everything else about the facility. Zero stars does not even begin to reflect how unacceptable her conduct is. She piig. I had a inquire with my account and membership, extremely unprofessional . Few of few my freinds wanted to come to this gym. I told them do not as long as this manager Bria is working here. Extremely rude and disrespectful. I tried contacting corporate I couldn't get thru. Bria should not be working here. I went to speak to her on another occasion for the locker room, bathrooms were not working and a Male!!! Walked inside as I was chaning. She basically spat in my face... disgusting and rude are the only words to describe Bria the manager . Stay away from this gym .
JP
Johnny Phillip
Nov 9, 2025
5.0
I've been a member for a little close a year and have very few complaints. It's essentially a you get what you pay for. The staff is super friendly and welcoming every time. I prefer to go in the morning because at times, it can get crowded, especially between 5-7 pm, so if you have the opportunity to go at any other time, do so. The ab and stretching area can get a little tight at times, too, but nothing too big of a deal.
NS
Nataly Speaks
Oct 27, 2025
1.0
I have been a member for more than two years. Water fountains never work for weeks at a time and instead of finding alternate solutions or offering free water they still charge. It’s okay to be out of service for a few days but for the two years I have been going here, it has never worked consistently. Massage chairs are often out of service. Once all of the Bathroom were out of service for days! Staff is super nice but you can tell whoever owns this place, doesn’t care about its members.
DS
Deniz Satik
Oct 24, 2025
1.0
Building on someone else’s report of the manager (Brea Bennet?), I had a funny experience with her today that showed how laughably rude and trashy she is. She was blocking the door (btw, while she came to work wearing pyjamas lol) so no one could go into the gym because she feels she’s entitled to it I guess. When I opened the door, she literally had a temper tantrum and was screaming in my face, bragging she was the manager saying she’d report me and called me a dumbass and whatever for a solid minute. I just ignored her because she’s trashy. I couldn’t care less what she does, but Planet Fitness should have better standards and remove unfit people like this from their jobs.
Oh and the water has been broken for two weeks and apparently won't be repaired for two months. So the manager is too lazy/cheap to even bother getting the water repaired for two months lol. Replace her asap.
What are the operating hours of Planet Fitness in Forest Hills, NY?
Planet Fitness in Forest Hills, NY is open from 5:00 AM to 11:00 PM Monday through Thursday, 5:00 AM to 10:00 PM on Friday, and 7:00 AM to 7:00 PM on both Saturday and Sunday.
What kind of fitness environment does Planet Fitness offer?
Planet Fitness provides a welcoming Judgement Free Zone® with best-in-class equipment designed for everyone to build strength at their own pace.
Can I access Planet Fitness services on mobile devices?
Yes, Planet Fitness offers a mobile app that provides hundreds of ways to get strong, available on both Apple App Store and Google Play.
What memberships are available at Planet Fitness in Forest Hills?
Planet Fitness offers gym memberships which you can explore and sign up for on their website or through their mobile app.
Where is Planet Fitness located in Forest Hills?
Planet Fitness is located at 10702 Queens Blvd, Forest Hills, NY 11375, USA.
What additional services does Planet Fitness provide?
Services include classic gym access, free In-Club Fitness Training, tanning salon, massage chairs, hydro massage, and personal training options among others.
What are some nearby places I can visit before or after my workout at Planet Fitness?
Nearby places include Forest Hill Deli for meals, D and L Beauty and Urban Cut & Color for hair services, and the Asian Spa for relaxation and massage.
Are there community or cultural centers close to Planet Fitness in Forest Hills?
Yes, nearby community and cultural centers include the Bukharian Jewish Community Center and Portal al Judaismo, which offer religious and community services.
Where can I find medical services near Planet Fitness?
Medical services nearby include New York Radiation Associates, Queens Radiation Center, and SIOMS Forest Hills - Oral & Maxillofacial Surgeons.
What are some convenient local amenities near Planet Fitness in Forest Hills?
Local amenities such as the United States Postal Service, TD Ameritrade, and the Forest Hills Greenmarket are conveniently located near Planet Fitness.