Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
224 reviews
5 stars
200
4 stars
6
3 stars1
2 stars2
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is frequently praised for being friendly, helpful, and professional, with many customers highlighting specific employees like Bella, Keytora, and Anil for their exceptional service.
Product Knowledge
Customers appreciate the staff's knowledge about eyewear and prescriptions, which helps them make informed decisions when selecting glasses.
Repair Services
Many reviews mention quick and efficient repair services, with staff often going above and beyond to assist customers with adjustments and fixes.
Mixed Experiences
While most feedback is positive, some customers reported negative experiences related to prescription management and customer service after the sale, indicating inconsistency in service quality.
Store Environment
The store is noted for being clean and well-organized, contributing to a pleasant shopping experience.
- JPJosephine PapiaNov 4, 20255.0I had a great experience! My salesperson Yelena was amazing. Not only was she super knowledgeable, but was friendly and made me feel very comfortable and confident that I was making the right choices. Can’t wait to get my glasses!
- IDIrina DaveyOct 25, 20255.0I. Walked in from the street and they fixed the screw in my sunglasses. Super friendly
- FCFrancesca CampaOct 25, 20255.0Always a great experience at this LensCrafters. Extremely helpful and polite staff, especially Bella. Good selection of glasses, but what keeps me coming back is the staff! I have gotten glasses here over the last couple of years and Bella has always helped me. She remembers the small details and that is what keeps me coming back as a repeat customer!
- PPPamela PowellOct 24, 20255.0Great customer service with a smile. I would definitely go there again for my prescription eye wear.
- CWCharles WOct 6, 20255.0I purchased my glasses online and visited the store for fitting adjustments. The associates were friendly, knowledgeable, and completed the adjustments quickly.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters offer at this location?
LensCrafters offers comprehensive eye exams, premium lens solutions including options like Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands. They also provide prescription wearable technology such as Ray-Ban Meta and Oakley Meta.
Which vision insurance plans does LensCrafters accept?
LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health, among others. All prescriptions are welcome.
What are the operating hours for LensCrafters in Forest Hills?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
How can I schedule an eye exam at this LensCrafters location?
You can schedule an eye exam online via their appointment link: https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=A718&storeId=10851
Does LensCrafters provide contact lens fittings?
Yes, LensCrafters performs contact lens fittings and evaluations which include detailed eye measurements. There is an additional fee for this service. A comprehensive eye exam is required to ensure your eyes are healthy enough for contact lenses.
What should I bring to my eye exam appointment at LensCrafters?
Bring your vision and medical insurance information, any current eyeglasses, sunglasses, contact lenses you use, and any questions you may have for your optometrist.
Are there other optometry services nearby LensCrafters on Austin Street?
Yes, nearby you can find Doctors of Optometry - Austin Street and Cohen’s Fashion Optical, providing additional optometry and eyewear services for your convenience.
What nearby dining options are available around LensCrafters on Austin Street?
Customers can enjoy nearby eateries such as Mexican Food, sweetgreen for healthy options, Chick-fil-A, McDonald’s, Mr.Vino’s Cucina (Italian), and the gastropub Forest Hills Station House for a variety of dining choices before or after their visit.
How can customers reach LensCrafters using public transportation?
Customers can conveniently reach LensCrafters via the nearby Forest Hills LIRR Station, making it accessible for those using public transit in the area.
What payment methods does LensCrafters accept at this location?
LensCrafters accepts payments including debit and credit cards, as well as mobile payments like Android Pay and Apple Pay.