LensCrafters at Macy's

4.9
236 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters at Macy's
136-50 Roosevelt Blvd, Flushing, NY
11354, United States

Hours

Reviews

4.9
236 reviews
5 stars
229
4 stars
2
3 stars
1
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1
1 star
3

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their professionalism, friendliness, and attentiveness, particularly highlighting employees like Carla and Rudolf.

Product Quality

Customers expressed satisfaction with the quality of the eyewear products and the thoroughness of the eye exams.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences related to order fulfillment and staff attitudes.

Knowledgeable Staff

Several reviews noted the staff's expertise in eyewear selection and their ability to address customer needs effectively.

Store Environment

The store was described as having a large selection of frames and a welcoming atmosphere, contributing to a positive shopping experience.
  • FO
    Fernando Ruiz ortega
    Oct 23, 2025
    5.0
    Examen de la vista realizado por una persona muy profesional y amigable. Los productos que venden son muy buena calidad, excelente atención, lo recomiendo
  • MA
    Moises Perez Arevalo
    Oct 16, 2025
    1.0
    I had the worst buying experience here. I was promised my 2 pair of glasses will be ready in 7-14 days. I got a text 9 days later stating they were ready. I was traveling and went to pickup about a week after and they only had one pair ready. The other pair got canceled the day after the order and the male sales person never contact me or advise about it. They refused to give me a reason for the cancelation and stated the lab gives us no reason. I had to travel the next day and was very disappointed. I decided to cancel my whole order which took a while. They wanted me to pickup the one pair only. At least, the doctor who did the eye exam was very professional. I am never coming back here.
  • AS
    Aurelia Skeiris
    Oct 1, 2025
    5.0
    I had great experience with wonderful sales person Clara, she was professional and supportive, My compliments to a manger Bryant, who was attentive to my request. Great team!! Also they have very large selection of frames. Highly recommend to visit Lens Crafters in Macy's Flushing you'll not get disappointed!! Thank you for so much for your great service!
  • BB
    Barry
    Sep 25, 2025
    5.0
    Rudolph was excellent Thank you Great service!
  • TW
    Torisha Washington
    Sep 14, 2025
    5.0
    Carla at LensCrafters is absolutely amazing! From the moment I walked in, she greeted me with such warmth and professionalism. She took her time to listen to my needs, answered all of my questions with patience, and made sure I felt comfortable throughout the entire process. Her attention to detail and genuine care truly stood out—she went above and beyond to ensure I got the perfect pair of glasses. It’s rare to find someone who combines expertise with such kindness, and Carla made the experience not only easy but enjoyable. I left feeling confident and well taken care of. Highly recommend asking for her if you’re visiting LensCrafters!

Frequently Asked Questions About LensCrafters at Macy's

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.