The clinic in Elmira has been in operation since 2009 and offers prevention, evaluations, referrals, treatment, and relapse prevention for substance use disorders. One side of the building is our Outpatient substance use disorder clinic and the other side is our Integrated Opioid Treatment Program (OTP). We offer various forms of treatment for our clients, along with additional support from Peer Recovery Specialists.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.