Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
572 reviews
5 stars
542
4 stars7
3 stars2
2 stars3
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and attentive, with specific mentions of employees like Erika, Bryan, and Margaret.
Professionalism
Several reviews highlighted the professionalism of the optometrists and staff, noting thorough eye exams and knowledgeable assistance.
Inconvenience Issues
Some customers expressed frustration with delays in receiving glasses and the need for multiple visits due to scheduling and communication issues.
Mixed Experiences
While many reviews were positive, there were notable complaints regarding specific staff members and the handling of appointments.
- MPMichelle Perez3 days ago5.0Great staff and customer service. 10/10 recommended
- JTJ Takahashi4 days ago5.0Muy buena atención al público y los servicios y productos son muy buenos. Estoy muy satisfecho de LensCrafters.
- LGLoki G.WDec 30, 20254.0Long wait time for the doctor with inadequate seating. But the doctor and sales reps were very friendly and the doctor was very thorough.
- BKBrianna KrummenackerDec 26, 20255.0Chary was absolutely amazing from start to finish. This was my first time at this location and she made my experience seamless. I will absolutely come back for all future visits!
- UAUmair AliDec 11, 20255.0Erica and 2 other girls were very helpful and friendly
Frequently Asked Questions About LensCrafters at Macy's
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters at Macy's offer?
LensCrafters at Macy's offers comprehensive eye exams, premium lens solutions including options like Transitions® and blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which designer eyewear brands are available at LensCrafters at Macy's?
Brands available include Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, Brooks Brothers, and more.
Does LensCrafters at Macy's accept vision insurance?
Yes, they accept most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health, among others.
Can I schedule an eye exam online for LensCrafters at Macy's?
Yes, you can schedule an eye exam online through their appointment link at https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=9015&storeId=10851.
What are the store hours for LensCrafters at Macy's?
The store is open Monday through Saturday from 10:00 AM to 9:30 PM, and on Sunday from 11:00 AM to 9:00 PM.
Does LensCrafters at Macy’s offer in-store pickup?
Yes, in-store pickup is available at LensCrafters at Macy’s.
Where is LensCrafters at Macy’s located?
It is located inside Macy’s at 90-01 Queens Blvd, Elmhurst, NY 11373, in the Queens Center Mall.
What nearby stores can I visit along with LensCrafters at Macy's?
You can also visit nearby stores like Sunglass Hut at Macy's, Finish Line, Lululemon, and CHANEL Fragrance & Beaute at Macy's—perfect for a full shopping experience at Queens Center.
Are there other eye care providers near LensCrafters at Macy’s?
Yes, nearby eye care providers include Doctors of Optometry at Macy's Queens Center and Cohen's Fashion Optical, offering additional options for eye exams and eyewear.
What food options are available nearby LensCrafters at Macy's?
After your eye care visit, you can enjoy nearby eateries such as Wetzel's Pretzels, Bonchon Elmhurst - Queens Blvd (Korean cuisine), and Queen Center Red Mango for refreshments.