Northwell Health Phelps at Croton

Reviews

• AS

  Anthony Schnatz

  Jan 21, 2026
  1.0
  I had two very disappointing experiences at this practice, and it’s left me finding a new rheumatologist. For my first appointment, the doctor was 45 minutes late with no real explanation or apology from the staff. It was frustrating, but I gave it the benefit of the doubt things happen sometimes. For my second appointment, I specifically booked the first slot at 8:00 AM to avoid any delays and respect everyone’s time (including my own job and schedule). I arrived early at 7:55 AM, I live a hour away and checked in promptly and walked out at 8:35 AM. That means the doctor wasn’t even ready or present on time for the very first patient of the day. She wasn’t even in the building, but I was in the waiting room. Why bother having an appointment system if the provider can’t show up on time for her own job? This repeated lateness shows a clear lack of respect for patients’ time and schedules. We all have jobs, families, and lives, we can’t afford to sit around wondering if the doctor will even bother to show up. This pattern has genuinely concerned me about the overall level of care and professionalism I can expect here. If punctuality and basic respect aren’t priorities, it makes me worry about other aspects of patient treatment. I hope the practice addresses this issue, because no one deserves to be treated like their time doesn’t matter.
• CM

  Crystal Morrone

  May 22, 2025
  5.0
  I’m here to review this wonderful Doctor. Dr Kezia Daniel. Although she is a rheumatoid arthritis doctor, I went to her to see if I had rheumatoid arthritis. It turns out I don’t, but I had many other things wrong with me that have been bothering me for at least two years. She was nice enough to be interested enough to order me an MRI to have for my knee that was killing me so painful thought it was arthritis. She also gave me an x-ray For what was hurting me which I thought I may be hurt my ribs. It turns out I broke two ribs when I got home she called me and said she was worried about me about the ribs. She made an appointment for me to go see Dr. Yun Who is a cardiologist when he walked in the room he was the nicest person. I swear he was so normal and he was so interested and he was so helpful. It’s been a long time since some doctor has been like he was and my Dr Daniel goes above and beyond what she needed to do for me. I was so happy I cried, went back to see her to keep her informed on what’s going on with me and we spoke about my knee she also gave me advice on a medication. I was taking that was nine times out of 10 causing the swollen ankles and really nobody else has cared up to this point. I’ve seen a lot of doctors for things that are going on that nobody wanted to get to the root of and they don’t give you anything for your pain. They just send you away. We need more doctors like her I swear to God she looks at you and you know she cares that’s all there is to it. I’ve had back surgeries. I’ve had hip surgery. I’ve had a lot of doctors in my life also rehab rehabilitation for Rehab. They were careless. They hurt me more after I had a back surgery they never took responsibility were horrible when I explained how I felt and how I was getting treated. If I said it hurt they made me go on. I have horror stories but right now because of Dr Daniel‘s help I am going to hopefully be living my best life along with whatever they have to do for my knee, usually doctors don’t want to do anything extra. If it’s not in their field will let this be a lesson to all doctors who could help maybe a little bit even though it’s not their field don’t worry we’re not going to sue you. Everybody’s so worried about being sued and I get it But come on doctors step up step up and do the right thing. Thank you. I hope this was helpful. Please go see her and if you need a cardiologist, go see Dr. Yun and of course, all this is taken place through Northwell Health over on Croton Phelps Hospital. Yeah everybody in this place is great, but these doctors need to be held up high and recognized.