Northwell Health Imaging at Croton-on-Hudson

Reviews

• HY

  helen young

  Mar 6, 2025
  1.0
  The office is clearly understaffed.
• LG

  Lidia Gaglioti

  Aug 6, 2024
  1.0
  The mamo technician Lori has no bedside manners!!! Telling a patient don't yell when nobody was yelling she was very rude!!
• AP

  Alan Pakaln

  May 28, 2023
  2.0
  Phelps Northwell Croton I don’t know why I call my physician at this office, my Primary Care Physician. My spouse is having a hip replaced in two days. I get a tic bite; I can’t afford to get sick because I will be the only caregiver for recovery at home. I decide it prudent to follow the CDC recommended prophylactic treatment - one dose of an antibiotic, for high incident areas (New York State is one), within 72 hours. We both have a Primary Care physician at Phelps Croton, or so we have said. It’s a simple request – there is a bite but no symptoms yet – you explain the situation to the intake office staff. The message back from a physician is to come back if and when I have symptoms; there is nothing else they can do. You ask for the practice manager who follows your logic, or so it seems, but repeats the message: Make an appointment when you have symptoms, otherwise go to an urgent care facility. Waiting for symptoms will be too late; I need this one dose asap, you explain - you are my primary care, or so I thought. Around it goes: again I explain - the antibiotic is to prevent a symptomatic disease, necessary within 72 hours of a bite, necessary to assure I can help my returning post-surgery spouse. Sorry, the manager says, but there is nothing I can do.
• MM

  Michael Migliaccio

  Jun 15, 2022
  1.0
  No one picked up the phone during regular business hours. I ended up leaving a voicemail and was never called back after four days. Absolutely laughably bad patient service. Would gladly travel elsewhere rather than call this place ever again.
• LF

  Lynn Farrell

  Jan 9, 2018
  5.0
  Prompt service with knowledgeable helpful staff