Planet Fitness

3.6
233 reviews

About

Fitness Center
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
9701 Northern Blvd, Corona, NY
11368, United States

Hours

Reviews

3.6
233 reviews
5 stars
132
4 stars
19
3 stars
10
2 stars
12
1 star
60

What are people saying?

AI-generated from recent customer reviews

Overcrowding

Many customers reported that the gym is consistently overcrowded, leading to long wait times for equipment and difficulty completing workouts.

Staff Performance

While some staff members were praised for their friendliness and professionalism, others received criticism for rudeness and lack of helpfulness.

Cleanliness

The gym is generally noted for its cleanliness, with frequent cleaning of machines and facilities, although some customers mentioned issues with maintenance.

Equipment Availability

Customers expressed frustration over the limited number of machines, particularly during peak hours, which contributes to the overcrowding issue.

Customer Service Issues

Several reviews highlighted poor customer service experiences, particularly regarding billing issues and staff attitudes.
  • AC
    Angel Coronel
    1 day ago
    5.0
    Gente no e ido quiero ir pero con alguien no quiero ir solo alguien por ahí yo puedo ir alas 12 pm
  • DR
    Daniel Rios
    Nov 17, 2025
    1.0
    I am extremely upset and disappointed with my experience at this gym. On November 2nd, I was asked to leave the premises based on the false claim that I had insulted the staff — an accusation that is completely untrue. The issue began when my water bottle fell into a hole behind the small lockers near the stairs, a hazard that exists due to the gym’s negligence in not properly sealing the area. I simply asked for assistance in retrieving my belongings. Instead of helping, I was treated unfairly and accused of behavior that never occurred. The manager who asked me to leave was Claudia Herrera, and the staff members who falsely claimed I insulted them were Tasnuva and Nela. This situation was handled unprofessionally and without any attempt to understand what actually happened. I expected better treatment and accountability from a facility I pay to attend.
  • PZ
    Paul Zhao
    Nov 2, 2025
    1.0
    The automatic payment didn’t go through twice, and I was charged a late fee
  • DN
    Dlog Noj
    Sep 28, 2025
    1.0
    Hay muchas personas y pocas máquinas voy 2 horas al GYM 1 hora y media esperando y la otra entrenando
  • NA
    Nichole Arbelaez
    Sep 24, 2025
    1.0
    This gym is overcrowded and chaotic. Members skip machines, start arguments, theft of gym equipment is an issue, and there’s no space to work out comfortably. I do not recommend this location. Go somewhere else if you can.

Frequently Asked Questions About Planet Fitness

What is the unique philosophy of Planet Fitness in Queens (Corona), NY?

Planet Fitness believes that everyone is strong in their own way and provides a welcoming Judgement Free Zone® for members to build strength at their own pace.

What are the operating hours of Planet Fitness at 9701 Northern Blvd, Corona?

Planet Fitness is open Monday to Thursday from 5:00 AM to 11:00 PM, Friday from 5:00 AM to 10:00 PM, and on weekends from 7:00 AM to 7:00 PM.