Guthrie knows that not all health issues occur at convenient hours. Many times, non-emergency situations arise during evening or weekend hours when physician offices are closed. That is why Guthrie has created the Walk-In Care, a clinic staffed by Guthrie health care professionals, designed to treat patients’ acute care needs when they can’t make it to their physician’s office during regular business hours.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.