Planet Fitness

4.3
636 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
100 Thruway Plaza Dr, Cheektowaga, NY
14225, United States

Hours

Reviews

4.3
636 reviews
5 stars
434
4 stars
97
3 stars
33
2 stars
22
1 star
50

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers reported issues with cleanliness, particularly in locker rooms and bathrooms, with several describing the gym as dirty.

Staff

The staff received positive feedback for being friendly and helpful, although some reviews mentioned instances of unprofessional behavior.

Equipment Condition

Several reviews highlighted that the gym's equipment is aging and in need of repair, with some machines reported as out of order for extended periods.

Atmosphere

The gym is generally described as spacious and welcoming, with a positive atmosphere for working out.

Safety Concerns

There were serious concerns raised about safety, including theft incidents and inadequate responses from management.
  • KL
    Kurt Loney-walsh
    4 days ago
    5.0
    I can’t say enough great things about Anthony at the front desk of Planet Fitness. When my ring went missing, he went above and beyond to help me find it. He took the situation seriously, stayed calm and reassuring, and genuinely put in extra effort to resolve the issue. That level of care is rare and deeply appreciated. Beyond that one incident, the service I receive every single time I walk into this location has been nothing short of impeccable. Anthony consistently goes out of his way to be welcoming, attentive, and professional. He truly sets the tone for a positive gym environment and creates an experience that makes members feel valued. I highly recommend Anthony for any recognition or promotion. He is an outstanding representative of Planet Fitness and a true asset to the team.
  • MP
    myrna perdomo
    Nov 15, 2025
    2.0
    Voy aqui porque es lo mas cerca pero la limpieza es horrible. Hay un baño dañado desde agosto 2025.
  • DD
    Dan Denzine
    Nov 6, 2025
    3.0
    Some broken cable equipment. Overall not bad. I travel and use PF gyms alot. This one also had no bands to use and the smith machine bearings needed care.
  • SS
    Shahadat Shuhan
    Nov 5, 2025
    5.0
    Clam and smooth
  • VM
    Valerie Montgomery-Adams
    Oct 28, 2025
    5.0
    Hybrid beds are Fantastic

Frequently Asked Questions About Planet Fitness

What are the operating hours of Planet Fitness in Cheektowaga, NY?

Planet Fitness in Cheektowaga, NY is open 24 hours from Monday to Thursday, until 9 PM on Friday, and from 7 AM to 7 PM on Saturdays and Sundays.

Does Planet Fitness offer any special holiday hours?

Yes, Planet Fitness has specific holiday hours, for example, it closes at 3 PM on December 24 and opens from 7 AM to 11:59 PM on January 1. Please check the holiday schedule for exact hours.