LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Overall, customers praised the staff for being friendly, helpful, and professional, with many specific mentions of individual employees like Anita and Michael.
Product Selection
Customers appreciated the wide variety of glasses available, noting that the selection helped them find styles they liked.
Mixed Experiences
While many reviews were positive, there were notable complaints about rude staff and poor service in specific instances, indicating inconsistency in customer experiences.
Repair Services
Some customers expressed dissatisfaction with the repair services, citing unhelpful staff and issues with getting repairs done.
Eye Exam Quality
The quality of eye exams received positive feedback, with several customers highlighting thoroughness and professionalism from the doctors.
YM
yasmine mahmoud
Nov 16, 2025
5.0
I had a great experience in this place there was a very nice employee named Gabi she helped us a lot
OE
Olivia Ellis
Oct 17, 2025
5.0
It was a smooth experience. From the young man who checked me to the doctor who the exam to the lady who helped me order my glasses, everyone was extremely polite, friendly and helpful. A wonderful team!
MM
Melissa Medova
Oct 6, 2025
5.0
We love lenscrafters. they are always a pleasure to go to. Get us in quick and always have a style we like
MR
Micheal Ruiz
Sep 23, 2025
5.0
The team of people that work at the Woodbury Commons. LensCrafters couldn’t be any better at what they do professionals amazing. Custom service I will never go anywhere else.
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters offer?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which designer eyewear brands are available at LensCrafters?
LensCrafters carries brands such as Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, and more.
Does LensCrafters accept vision insurance?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
Can I schedule my eye exam online for LensCrafters?
Yes, you can schedule your eye exam online at https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=2330&storeId=10851.
What payment methods does LensCrafters accept?
LensCrafters accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
What are the operating hours of LensCrafters in Central Valley, NY?
LensCrafters is open Monday through Thursday and Sunday from 10:00 AM to 8:00 PM, and on Friday and Saturday from 10:00 AM to 9:00 PM.
What should I bring to my eye exam at LensCrafters?
Bring your vision and medical insurance information, your current eyeglasses, sunglasses, contact lenses, and any questions you have for the optometrist.
What nearby stores can I visit before or after my appointment at LensCrafters?
Nearby stores at Woodbury Commons include New Balance Factory Store, Under Armour Factory House, Victoria's Secret & PINK, Columbia Factory Store, Superdry Outlet, and Vineyard Vines Woodbury Outlet for convenient shopping.
Are there dining options near LensCrafters at Woodbury Commons?
Yes, you can enjoy meals at nearby restaurants such as Pagoda Asian Grill by P.F. Chang's, Kinton Ramen, and Shake Shack Woodbury Commons.
Is LensCrafters accessible for individuals with disabilities?
Yes, LensCrafters has a wheelchair accessible entrance and accepts debit and credit cards for payment.