Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
454 reviews
5 stars
424
4 stars
8
3 stars3
2 stars3
1 star
16
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Gabrielle, Michael, and Anita.
Service Issues
Several reviews highlighted significant delays and issues with glasses orders, including lost orders and incorrect prescriptions, leading to frustration among customers.
Overall Experience
While many customers reported positive experiences and recommended the store, there were notable complaints about rude staff and unprofessional service in some instances.
Doctor Services
Customers appreciated the thoroughness and professionalism of the eye doctors, particularly Dr. Athis and Dr. Chan, who were commended for their attentive care.
- SCSean Chapman6 days ago5.02 ND Day much better results. Thank you ladies.
- MSMaster SDec 30, 20255.0The Optician who assisted me was Donna. Absolutely phenomenal is the best way to describe how she handled my care. I'm not the most stylish person and she knew exactly what frame would fit both me and accommodate prescription. Emma and Michael were both super knowledgeable working together with Donna to help me select the appropriate lenses for my eyewear. Thank you Lenscrafters for a great experience.
- DHDan HardiganDec 23, 20255.0Gabrielle and Dr Athis were a pleasure.
- CCCelaDec 10, 20251.0The exam went well. But the glasses were measured incorrectly and I was told I had to wait for the new ones to be sent. Every potential day they gave me that the glasses would be ready I called to check, but no they were still not ready. It’s been a month already, and after calling again to see if they were finally ready I was now told that the glasses were lost!! Again I have to wait “another week” for them to arrive. This is unprofessional and irresponsible. I paid for a service and this is not acceptable. Last time I’ll go to this place!
- GSgloria seamanDec 7, 20255.0Gabrielle was a great help in buying our glasses. All the staff there was kind and knowledgeable. I recommend you go there for glasses.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters offer?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which designer eyewear brands are available at LensCrafters?
LensCrafters carries brands such as Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, and more.
Does LensCrafters accept vision insurance?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
Can I schedule my eye exam online for LensCrafters?
Yes, you can schedule your eye exam online at https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=2330&storeId=10851.
What payment methods does LensCrafters accept?
LensCrafters accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
What are the operating hours of LensCrafters in Central Valley, NY?
LensCrafters is open Monday through Thursday and Sunday from 10:00 AM to 8:00 PM, and on Friday and Saturday from 10:00 AM to 9:00 PM.
What should I bring to my eye exam at LensCrafters?
Bring your vision and medical insurance information, your current eyeglasses, sunglasses, contact lenses, and any questions you have for the optometrist.
What nearby stores can I visit before or after my appointment at LensCrafters?
Nearby stores at Woodbury Commons include New Balance Factory Store, Under Armour Factory House, Victoria's Secret & PINK, Columbia Factory Store, Superdry Outlet, and Vineyard Vines Woodbury Outlet for convenient shopping.
Are there dining options near LensCrafters at Woodbury Commons?
Yes, you can enjoy meals at nearby restaurants such as Pagoda Asian Grill by P.F. Chang's, Kinton Ramen, and Shake Shack Woodbury Commons.
Is LensCrafters accessible for individuals with disabilities?
Yes, LensCrafters has a wheelchair accessible entrance and accepts debit and credit cards for payment.