The state-of-the-art Emergency Department at F.F. Thompson Hospital is a New York State–designated Stroke Center, and was awarded the American Heart Association/American Stroke Association’s Get With The Guidelines Stroke Gold Plus Achievement Award for commitment to excellence in stroke care.
All private rooms; An expert and professional staff trained in emergency and trauma care; A SANE (sexual assault nurse examiner) program; Magnet®-designated nurses
Plenty of free parking
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.