Pediatric Urology of Western New York

Reviews

• SH

  SARAH HACKE

  Nov 9, 2023
  5.0
  Great place. We see two of their drs and alway have prompt service. They spend as much time as we need answering questions and everything. Making appointments are simple. Utilizing the patient portal is key! Great communications! Highly recommend.
• AB

  A5Dionna Baach

  Oct 3, 2022
  5.0
  The doctor was so nice, made my daughter feel comfortable, very informative and she had a good plan of action. Highly recommend
• MB

  Mark Bechtel

  Sep 24, 2021
  1.0
  If I could give no stars I would. I would not recommend this practice to anyone. We have had nothing but problems with scheduling and getting a call back from a doctor. Dr. Greenfield was good but he left the practice and moved away. Now, with no notice, Dr, Williot is retiring. We are never notified or anything. Very disorganized practice. I would recommend going someplace else.
• LW

  L WS

  Jun 10, 2021
  2.0
  Honestly, Dr. Young was fine. Gave us his undivided attention and adequate time at the first appointment. But we scheduled a follow up appointment as advised almost a YEAR out. Went in for said appointment, and after waiting 40 minutes, told the receptionist (who was eating her snacks) that we could not wait any longer. And she asked us if we needed to reschedule. No apology. No, "let me see how much longer." So we advised we would not be rescheduling. We have been going to children's for multiple reasons for 12 months. Some departments have the best reception staff and team of doctors. I'm sad to say this department is not of them. Very unorganized. I will say, my son needed an ultrasound prior to the appointment so we could review changes with the doctor. We have been getting ultrasounds and x-rays also for a year. The receptionist I spoke with in the urology department after his ultrasound was complete was phenomenal.

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