Certified by Hertel Family Dentistry • Apr 26, 2026
About
Certified by Hertel Family Dentistry • Apr 26, 2026
DentistCosmetic DentistryEndodonticsDental Implants PeriodontistryTeeth Whitening Service
Since 2011, Dr. Samad has been working in the Greater Buffalo area. In 2017, Dr. Samad opened Hertel Family Dentistry to serve the community and surrounding area. She keeps up to date with the latest dental technologies through continuing education courses and membership in the American Dental Association, New York State Dental Society, and 8th District Dental Society.
Location
Certified by Hertel Family Dentistry • Apr 26, 2026
Certified by Hertel Family Dentistry • Apr 26, 2026
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 1:00 PM
SaturdayClosed
SundayClosed
Reviews
4.9
587 reviews
5 stars
566
4 stars
11
3 stars1
2 stars2
1 star7
BG
Beth Graham
Apr 7, 2026
3.0
I have crippling anxiety when it comes to dentistry, due to past experiences. The hygienist was sympathetic and kind. The dentist on the other hand was visibly annoyed at my anxiety and had no bedside manner.
On my second visit, I failed to understand what my insurance covered and was surprised with a fee at check in. I had to cancel my appointment because I could not pay the fee. The secretary was kind enough to cancel and wave the cancellation fee, but only after she shamed me for not knowing how my insurance worked.
I won't be returning. To be fair, i don't think there are many dentist offices that are accommodating to people with anxiety
BM
Beth Minthorn
Feb 18, 2026
2.0
I would like to give this place a 5 star review but because of the rude receptionist I can do that. I called today to reschedule my appointment because I have a flat tire and was rudely told that i have pay $75 before I can reschedule (which btw I had to call several times before someone answered ). I was also told because I am a new patient which I am not that she couldn't waive this fee. This is my second time speaking with this receptionist and she was rude last week when I called to get a prescription for an antibiotic. Also, the receptionist doesn't even know the patients her Debtist sees, I am not a "new patient" I was seen in December.
Beth Minthorn
RH
Richard Hamilton
Jan 12, 2021
5.0
Dr Samad and team are the best of the best. My whole family enjoys coming. The team is professional and the office is immaculate and uses best technology. I recommend for everyone! Huge fan. I LOVE GETTING MY TEETH CLEEN here.
KF
Kimberly Fox
Sep 14, 2018
5.0
Reading the reviews is why I came here. I can honestly say Dr. Samad, assistant, and staff are very professional and kind. Yes, I have finally found a new dentist. Very clean office. If anyone thinking of switching dentists, this is the place!
Frequently Asked Questions About Hertel Family Dentistry
What are the business hours of Hertel Family Dentistry?
Hertel Family Dentistry is open Monday to Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 1:00 PM. The office is closed on weekends.
Where is Hertel Family Dentistry located?
It is located at 1306 Hertel Avenue, Buffalo, NY 14216, USA.
What dental services does Hertel Family Dentistry offer?
They provide services including general dentistry, cosmetic dentistry, endodontics, dental implants, periodontics, and teeth whitening.
How can I contact Hertel Family Dentistry?
You can call them at +1 716-875-7000 or email info@hertelfamilydentistry.com. Their website is http://www.hertelfamilydentistry.com.
What payment methods are accepted at Hertel Family Dentistry?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Hertel Family Dentistry affiliated with any professional dental organizations?
Yes, Dr. Samad maintains memberships in the American Dental Association, New York State Dental Society, and the 8th District Dental Society.
Can I find other dental or orthodontic services near Hertel Family Dentistry?
Yes, Greater Buffalo Orthodontics, an orthodontist and dentist, is located nearby, providing additional dental care options.
What dining options are available near Hertel Family Dentistry for after your appointment?
Nearby dining places include Romeo & Juliet's Cafe and Bakery, The Habit Burger Grill, Joe's Deli Buffalo NY, Filippo's Ristorante Italiano, and India Gate Restaurant.
Are there beauty or grooming services close to Hertel Family Dentistry?
Yes, nearby options include Visible Change Hair Salon, Nicole 3 Salon, Lang's Barber Shop, Rudy's Fade Factory, Xo Hair Studio, Nurishmints, and 716 Pupworks for pet grooming.
Does Hertel Family Dentistry have a presence on social media?
Yes, they have a Facebook page under the name hertelfamilydentistry.
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