Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
316 reviews
5 stars
288
4 stars
5
3 stars3
2 stars2
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Jamie and Javad.
Product Quality
While many customers were satisfied with their glasses and the selection available, there were complaints about issues with lens thickness and receiving used frames.
Appointment Efficiency
Customers appreciated the quick service and timely appointments, with many noting that they were seen promptly upon arrival.
Management Issues
Several reviews highlighted poor management practices, including instances of rude behavior from staff and dissatisfaction with how complaints were handled.
Overall Experience
Most customers reported positive experiences overall, with many expressing a desire to return and recommend the store despite some negative incidents.
- JFJacqueline FlintNov 8, 20255.0My daughter’s glasses had been falling down for weeks. We walked into the store in the middle of the day and the staff was extremely friendly, approachable and willing to assist. The woman who helped us was extremely efficient and so nice. We walked out with her glasses cleaned and perfectly adjusted. Thank you!!
- JBJim BrainardNov 2, 20255.0Great people great service after leaving my life long providers I was shocked at what better service and much larger choice of options. Try them you will be very happy.
- DWDane WeisbeckOct 28, 20255.0Went in for sunglasses, had everything I wanted, got a 50% off deal, and the service is always nice and fun. Anytime I needed an appt I got one right away in the store within 20-30 minutes.
- GWGregory WalkerOct 25, 20255.0The best glasses, the best help at the Galleria Mall, Lens crafters
- AMAlly MilesOct 23, 20251.0Totally irresponsible management. We’re here at 7pm, hours say they don’t close until 8 and someone watched us tried to walk in and they still closed. Won’t ever be back, my lifetime of being a client gone.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters at Walden Galleria offer?
LensCrafters provides comprehensive eye exams, premium lens solutions, and a wide range of designer eyewear brands, including prescription wearable technology.
Which vision insurance plans are accepted at LensCrafters Walden Galleria?
They accept most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more.
What are the store hours for LensCrafters at 2000 Walden Ave?
The store is open Monday to Thursday from 9:00 AM to 7:00 PM, Friday and Saturday from 9:00 AM to 8:00 PM, and Sunday from 10:00 AM to 5:00 PM.
How can I schedule an eye exam at LensCrafters Walden Galleria?
You can schedule your eye exam online through the LensCrafters website using their scheduling link.
What types of eyewear brands are available at this LensCrafters location?
Brands include Oakley, Brooks Brothers, Ralph, Vogue, Ray-Ban, Coach, Burberry, Versace, Michael Kors, Ralph Lauren, Polo, DKNY, Armani Exchange, Tiffany & Co., Prada, Tory Burch, and Dolce & Gabbana.
Does LensCrafters provide contact lens fittings?
Yes, LensCrafters performs contact lens fittings, which require additional measurements and an evaluation with an added fee.
Where is LensCrafters located within the Walden Galleria?
LensCrafters is located at 2000 Walden Ave inside the Walden Galleria shopping center in Buffalo, NY 14225-5454.
What nearby shopping options are available if I visit LensCrafters at Walden Galleria?
Nearby stores include Primark, Bath & Body Works, American Eagle, J.Jill, and Lululemon Athletica among others, giving you a variety of shopping options in the mall.
Are there any entertainment options near LensCrafters at Walden Galleria?
Yes, the nearby 5 Wits Buffalo arcade offers a fun entertainment spot for visitors before or after their eye care appointment.
Can customers combine a visit to LensCrafters with dining options nearby?
Yes, you can enjoy meals at nearby restaurants like Five Guys located within the Walden Galleria area, making it convenient to grab a bite before or after your visit.