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LensCrafters

4.7
(174 reviews)

Business Details

5175 Transit Road, Buffalo, NY
14221, United States
(716) 634-4456

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
5175 Transit Road, Buffalo, NY
14221, United States

Hours

Reviews

4.7
174 reviews
5 stars
157
4 stars
5
3 stars
2
2 stars
2
1 star
8

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with many highlighting exceptional service experiences.

Eye Exams

The eye exams were described as thorough and informative, with doctors taking the time to explain findings and answer questions.

Selection and Pricing

The store offers a wide variety of frames and lenses, although some customers found prices to be higher than expected.

Store Environment

The new location is noted for being clean, modern, and well-organized, contributing to a positive shopping experience.

Mixed Experiences

While many reviews were positive, there were a few isolated incidents of dissatisfaction regarding service and product issues.
  • DD
    DVD
    Jan 28, 2026
    5.0
    Team does a wonderful job here!
  • DT
    Dan T
    Jan 27, 2026
    5.0
    The selection of glasses is amazing. Prices aren’t terrible. The employees are incredibly smart and helpful with every question the eye appointments are fairly quick and well done
  • LL
    Larry Lawler
    Jan 21, 2026
    5.0
    Great team at LensCrafters. Always helpfu, friendly, and patient.
  • BM
    Barb Ernst Mulloy
    Dec 14, 2025
    5.0
    Eye doctor and staff are all terrific - pleasant, patient with my many questions, and knowledgeable.
  • KH
    Karenkarenmarie holtz
    Dec 11, 2025
    5.0
    exceptional customer service. everybody went above and beyond. glasses were very good price

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.

Brand Certified Facts from LensCrafters

LensCrafters partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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