Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
168 reviews
5 stars
151
4 stars
5
3 stars2
2 stars2
1 star
8
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently described as friendly, professional, and helpful, providing excellent customer service throughout the experience.
Knowledgeable Staff
Customers praised the staff's knowledge and thoroughness, particularly highlighting the expertise of Dr. Morreale and other team members.
Selection and Quality
The store offers a wide variety of frames and lenses, with many customers appreciating the extensive inventory and assistance in choosing the right products.
Clean and Modern Facility
The new location is noted for its cleanliness and modern design, contributing to a pleasant shopping experience.
Mixed Experiences
While many reviews are positive, there are some complaints regarding pricing and specific service issues, indicating room for improvement.
- SBSyndi BuscagliaOct 8, 20255.0Dr. Mike and the staff at the LensCrafters on Transit Road in Williamsville are fantastic. They are professional, friendly, patient, and they explain everything thoroughly and clearly. The Optician was also great at helping me decide on the best frame for me. This is my 2nd time returning to this LensCrafters location. I would highly recommend it.
- CMChristopher ManikowskiOct 4, 20255.0The entire staff here is great and Dr. Mark is awesome! Highly recommend this location!
- BRbarbara ritterSep 28, 20255.0Fantastic inventory selection for frames. Several helpful customer service employees to assist with your questions and your ordering.
- SLSharon LeavellAug 26, 20255.0Everyone always friendly, professional, courteous and helpful. Wonderful selection of frames, any option you could want available for lenses. Absolutely love this business.
- NTNadiya TkalichJun 30, 20255.0Was great experience. Would recommend 100% best costumer service!!!!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters offer?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which vision insurance plans are accepted at LensCrafters?
LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health, among others.
What designer eyewear brands are available at LensCrafters?
Brands offered include Prada, Burberry, Versace, Dolce & Gabbana, Michael Kors, Ray-Ban, Oakley, and many more.
How can I schedule an eye exam at LensCrafters?
You can schedule an eye exam online through the LensCrafters scheduling link or by calling their main phone number.
Does LensCrafters provide contact lens exams?
Yes, LensCrafters offers contact lens exams which include detailed measurements for proper fitting, with an additional fee for contact lens evaluation.
What are the operating hours of LensCrafters on weekends?
LensCrafters is open Saturday from 9:00 AM to 8:00 PM and Sunday from 11:00 AM to 5:00 PM.
Is the LensCrafters location wheelchair accessible?
Yes, this LensCrafters location has a wheelchair accessible entrance.
Can I pick up my eyewear order in-store at LensCrafters?
Yes, LensCrafters offers in-store pickup service for your convenience.
What nearby restaurants can I visit before or after my appointment at LensCrafters?
Nearby dining options include CoreLife Eatery for vegetarian cuisine, Neat for American food, Kabab & Curry for Pan Asian dishes, Paula’s Donuts for sweet treats, and Chili’s Grill & Bar.
Are there any nearby coffee shops near LensCrafters for a quick beverage?
Yes, Spot Coffee, SPoT Coffee Transit Cafe, and other cafes are close by where you can enjoy coffee or a light snack.
Which nearby optical or eye care providers are located near LensCrafters?
Doctors of Optometry - Eastgate Plaza and BJ’s Optical are nearby eye care and optical providers for additional services.