LensCrafters

4.7
170 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
5175 Transit Road, Buffalo, NY
14221, United States

Hours

Reviews

4.7
170 reviews
5 stars
153
4 stars
5
3 stars
2
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2
1 star
8

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, knowledgeable, and helpful staff, highlighting exceptional service experiences.

Professionalism

The eye doctors and staff were noted for their professionalism, thoroughness, and ability to explain procedures and options clearly.

Product Selection

The store offers a wide variety of stylish frames and lenses, with many customers appreciating the extensive inventory.

Cleanliness and Atmosphere

The new location is described as clean, modern, and welcoming, contributing to a positive shopping experience.

Pricing Concerns

Some customers expressed disappointment with pricing, particularly for lenses, indicating a need for more competitive options.
  • BM
    Barb Ernst Mulloy
    Dec 14, 2025
    5.0
    Eye doctor and staff are all terrific - pleasant, patient with my many questions, and knowledgeable.
  • KH
    Karenkarenmarie holtz
    Dec 11, 2025
    5.0
    exceptional customer service. everybody went above and beyond. glasses were very good price
  • SB
    Syndi Buscaglia
    Oct 8, 2025
    5.0
    Dr. Mike and the staff at the LensCrafters on Transit Road in Williamsville are fantastic. They are professional, friendly, patient, and they explain everything thoroughly and clearly. The Optician was also great at helping me decide on the best frame for me. This is my 2nd time returning to this LensCrafters location. I would highly recommend it.
  • CM
    Christopher Manikowski
    Oct 4, 2025
    5.0
    The entire staff here is great and Dr. Mark is awesome! Highly recommend this location!
  • BR
    barbara ritter
    Sep 28, 2025
    5.0
    Fantastic inventory selection for frames. Several helpful customer service employees to assist with your questions and your ordering.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.