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LensCrafters

4.6
(220 reviews)

Business Details

3670 McKinley Pkwy, Buffalo, NY
14219, United States
(716) 826-3336

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
3670 McKinley Pkwy, Buffalo, NY
14219, United States

Hours

Reviews

4.6
220 reviews
5 stars
195
4 stars
5
3 stars
1
2 stars
2
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, professional, and helpful, providing personalized care and attention to customers.

Product Selection

Customers appreciate the wide variety of eyewear options available, including a large selection of frames and reasonable prices.

Efficiency

Many reviews highlight the quick service and efficient processes, from eye exams to frame selection and repairs.

Mixed Experiences

While most feedback is positive, there are some complaints regarding lost orders and poor communication in specific instances.
  • JA
    Jessika Anderson
    5 days ago
    5.0
    Great experience! The staff was friendly, professional, and helped me find the perfect glasses. The process was smooth and my glasses fit perfectly. Highly recommend! 👓✨
  • MP
    Mary Parsons
    Feb 5, 2026
    5.0
    GREAT CUSTOMER SERVICE!!! Very professional and wonderful personalized care from eye exam to cashing out at register! Dana Kraska and Dr. Sharma explained eye exam and results clearly with patience never felt rushed. Very clean modern office. Helene Galuszka store manager ,spent alot of time with me to ensure I found the right frames suitable for me!! I left there with 2 pairs ( only came in for one) Every one needs a cool pair of sunglasses!! Thank you ladies for all your help and patience. LOVE my new glasses!
  • EW
    Earl Williams
    Feb 4, 2026
    5.0
    Highly recommend. I'm Not big on chain stores but Lens Crafters is an exception. Great service and never felt pressured. Love the 30 day return/exchange policy. Also, prices are very reasonable. I ended up buying the Ray Ban AI glasses. Not what I intended on buying but they are amazing and also practical for not much more than the regular glasses I was going to buy.
  • GG
    GodlyGirl
    Jan 14, 2026
    5.0
    LensCrafters is by far the best place to go for a contact lens or glasses prescription. They are very thorough and very nice. Worth every penny.
  • JP
    Joselyn Perez
    Dec 28, 2025
    5.0
    I’m from out of town and had a rip in my contact lens and had to get new ones. The staff is amazing!!!!! If I was a local, I’d go here all the time!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.

Brand Certified Facts from LensCrafters

LensCrafters partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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