LensCrafters

4.6
213 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
3670 McKinley Pkwy, Buffalo, NY
14219, United States

Hours

Reviews

4.6
213 reviews
5 stars
188
4 stars
5
3 stars
1
2 stars
2
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, helpful, and professional, with many customers praising individual team members for their exceptional service.

Atmosphere

Customers appreciate the welcoming and relaxing environment of the store, contributing to a positive overall experience.

Product Selection

The business offers a wide variety of eyewear options, with many reviews highlighting the extensive selection of frames and lenses.

Efficiency

Many customers noted the quick service and thorough eye exams, often mentioning minimal wait times and efficient processes.

Mixed Experiences

While most feedback is positive, there are a few negative reviews regarding issues with orders and customer service, indicating some inconsistency.
  • AW
    Andrew Wallum
    Nov 10, 2025
    1.0
    I would do zero stars, but unavailable here. They lost my wife's glasses and kept telling us they were ready to ship. Started calling them when they said they would be in, kept being told that they were ready to ship so they did not have to admit their own stupidity. Do not go here for focal glasses, hell not for any glasses. They are to stupid to help follow up on the status of their products
  • JW
    Jodelle W
    Oct 25, 2025
    5.0
    great experience, will be coming here from now on.
  • AC
    Amanda Cunningham
    Oct 21, 2025
    1.0
    They are listed as in network for the "child health plus" provider search but do not actually accept the insurance.
  • LA
    Louis Atti
    Oct 14, 2025
    5.0
    From the minute I walked in the door I felt comfortable. Rachel took the time to make sure that I was satisfied with my purchase. I would highly recommend them.
  • CL
    Cosmic Fitness, LLC
    Sep 19, 2025
    5.0
    Thank you once again to Helene [sic] and Sam for their time and assistance this morning. I will be back!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.