Quest Diagnostics

Reviews

• CP

  Candie P

  Mar 21, 2026
  1.0
  The website hours says 7am - 12 Pm and it’s after 9am and the gate is closed.
• PA

  pauline alleyne

  Mar 12, 2026
  5.0
  OMG, THE YOUNG LADY WHO ATTENDED TO ME WAS KIND, PATIENT, LOVELY. PROFESSIONAL. SHE MADE ME FEEL COMFORTABLE AND RELAXED WHILE TAKING MY BLOOD.
• JP

  jackie parke

  Feb 14, 2026
  5.0
  I WENT TO THIS LOCATION TODAY AND I MUST SAY KUDOS 👏 TO LAB TECHNICIAN SHENELLE, I HOPE I AM SPELLING HER NAME CORRECTLY. THE MOMENT YOU ENTERED, CHECK IN FOR YOUR APPT, YOU DO NOT WAIT LONGER THAN 5 MINUTES BEFORE YOU ARE GREETED PROFESSIONAL LY AND TAKEN TO HAVE YOUR LABS DONE. THE LAB TECHNICIAN WAS VERY POLITE, RESPECTFUL, EXCELLENT CUSTOMER SERVICE. I HAD TO GIVE URINE, COULD NOT GO AT THAT TIME, SHE ASKED IN A NICE CALM MANNER TO WAIT ON THE OUTSIDE AND WHEN I'M READY SHE'LL LET ME IN. ANOTHER PT WAS CALLED IN TO BE TAKEN CARE OF AND WHEN HE CAME OUT, HE SAID "THIS IS SURELY THE BEST QUEST LAB I HAVE BEEN TO" WITH A HAPPY 😊 GOING THROUGH THE DOOR ON HIS FACE AND I SAID I AGREE WITH YOU SIR, THAT IS THE TRUTH. MY REASON FOR WRITING THIS REVIEW IS BECAUSE I LET PEOPLE KNOW WHEN I HAVE BAD EXPERIENCES, SO WHEN SOMEONE IS EXCEPTIONAL AT WHAT THEY DO, THEY MUST BE COMMENDED. QUEST@ 408 ROCKAWAY OPENS ON TIME AND TREAT THEIR CUSTOMER WITH RESPECT. TRY THEM FOR YOURSELVES. 🌟🌟🌟🌟🌟
• TS

  Tara Smiley

  Jan 28, 2026
  5.0
  Awesome experience! Shanelle was wonderful this morning. I arrived 5 minutes before my appointment time and from check-in on the simple, user-friendly kiosk to having my blood drawn, I was out the door in 15 minutes flat! I love it!
• JW

  Jabari Wilkes

  Jan 19, 2026
  1.0
  Did bloodwork there and was left bruised. The blood tech used a thick needle and shifted the needle around in my skin citing she couldn't find a vein while leaving me bruised in the aftermath. I dont recommend. P.S. This is the 3rd set of bruises from there. I never have this happen at my P.C.P. office or the emergency room when getting blood drawn. Only here at this Quest location. Update: one week later; the area where blood was drawn feels painful everytime I move my arm around for daily activities.