I needed to see a gastro NP asap and was able to find an appt same day. Anna Zhong was amazing, great bedside manners, listened carefully, asked questions, and provided professional guidance. The front desk team was very professional making check-in fast, they addressed you by your name and were very helpful with post-visit check-out. Kudos to the scheduling team on the phone, y’all rock! Thank you 🙏🏾
JY
J Y
Apr 5, 2023
3.0
Didn’t find anything new. I already know I have Diabetes. Not much new advice. Went there 40 mins early to check in. Seen 30 mins after appointment time.
YW
Yan Wu
Aug 26, 2020
5.0
Dr Jennifer Caruana is amazing! She has the best bedside manner and you can tell she absolutely cares about her patient; she listens to my concerns and give the best opinions and advice on how to proceed. The nurses here have also been great, they know what they are doing and are so nice.
Frequently Asked Questions About NYU Langone Brooklyn Medical Associates—Dyker Heights
Is registering for Amazon One mandatory?
No. NYU Langone encourages patients to sign up for Amazon One for faster check-in, but it is not mandatory; front desk staff will assist those who do not enroll.
How do I check in for my appointment?
You can enroll in Amazon One via the NYU Langone app and use it on arrival; if you don’t enroll, check in with the front desk as usual.
How can I schedule a video (telehealth) visit?
Schedule a video visit online, via your MyChart account, or by calling your doctor’s office. Video visits are available to new and existing patients.
What should I bring to my appointment?
Bring relevant medical records, insurance card, referral/precertification if applicable, completed patient forms (if done in advance), and plan to arrive about 15 minutes early.
How can I access or request my medical records?
Use your NYU Langone Health MyChart account to request or download records. You can also submit a records release form by email, mail, or fax; parents/caregivers may request access with proper consent.
Why should I answer questions about race, ethnicity, and preferred language?
Providing this information helps NYU Langone better understand and serve diverse patient communities. Answering is voluntary; information is stored in Epic and protected under HIPAA.
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