NYU Langone Ambulatory Care Brooklyn Heights

Reviews

• GN

  Giovanni Noro

  Feb 16, 2026
  5.0
  The place is well organized and appointments are always on time. Been going for many months and I'm happy with the result.
• DO

  daisy ortiz

  Dec 16, 2025
  1.0
  looking for an entirely new location/primary MD for 2026. I've been waiting for over a month to simply get a script written by a physician to order xrays at NYU Radiology. I have lost 3 appointments because the office says the order is in the system and when i get to radiology they don't have anything. Why should i, as the patient, have to know what is needed for such a routine order to go through? They don't know what they are doing, so avoid the requests instead. I can't even get the name of someone the staff reports to to file a complaint. this place is a stain for NYU and a total let down for me.
• LH

  L H

  Oct 14, 2025
  4.0
  (As a veteran I have experienced poor quality of care at the VA) SO I started using Community Care to use non-VA facility's and this NYU location was really great! I came in for chest pains, and I was checked in, put in a wheel-chair taken to the back within 10 mins. and they nurses and ancillary staff were really fast and professional. there were some rowdy folks in the ER but they apologized for that (they cant help who comes to the ER so it didnt bother me) the doctor finally came after 35 mins and talked to me, the labs came he went over it and told me to follow up with my PCP. the nurse helped me figure out the mychart so i can viw my results after my visit. I have been using NYU Langone and CityMD for all my care until I got private insurance. They are good option for veterans wanting better care, use community care and go on the va.gov website search it in the search bubble.
• JJ

  Jackie

  Jun 23, 2025
  5.0
  I had a great experience with Dr Sasha Hernandez. The visits were on time, she answered all questions patiently and made me feel very comfortable. She is very warm, positive and kind and I appreciate that she gets to know her patients. Strongly recommend her! Her team was very compassionate too. I couldn’t have asked for more and this is what healthcare for women should look like!
• BH

  Brandon Hastick

  Dec 30, 2024
  3.0
  Honestly this has been my main office for my regular physician for the past 4 years. During the pandemic this office was exquisite, Dr. Lwin and her staff are absolutely incredible, every year like clockwork they would give you a call to schedule your next annual physical. Between last year and this year, however, they’ve been slipping heavily. Now, I understand that they usually have a lot of patients to handle, and that appointments are few and far in between, but not having appointments for over 6 months is concerning. They’re not even calling you anymore to when you’re due for a physical. Really concerning for you and your health. This is actually a problem for most health facilities in NYC and it’s becoming a huge issue.

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