Business Details
About
OpticianSunglasses StoreContact Lenses Supplier
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.
Details
- DeliveryNot available
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.6
253 reviews
5 stars
220
4 stars
6
3 stars
7
2 stars
6
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently described as friendly, knowledgeable, and helpful, providing excellent customer service experiences.
Staff Performance
Specific employees, particularly Nasaiba, Frankie, and Desire, received high praise for their attentiveness and professionalism.
Product Selection
Customers appreciate the wide selection of frames available, although some noted that the selection could use improvement.
Order Issues
A few customers reported problems with order fulfillment, including delays and cancellations, which caused frustration.
Store Environment
The store is noted for its clean and bright atmosphere, contributing to a pleasant shopping experience.
- RMReggie Mateo1 day ago5.0Warby Parker Bergen St. Reggie Mateo Posting publicly across Google I stopped by this Brooklyn location to have my nosepiece of my sunglasses fixed. To my surprise, I was told that it was free of charge. The optician, Nasaiba, even adjusted the sunglasses on me. It was a very pleasant visit, and I highly recommend this place.
- MPMariya Pydyk5 days ago5.0Thanks so much for this experience! Sales person was great and helpful for making the choices of new glasses. There are a lot of options and frames, so everything works out!
- SWShonte WalkerNov 14, 20255.0I’ve purchased five pairs of glasses from Warby Parker over the years. Reading and sunglasses. The selection of styles is always great. The customer service always friendly, helpful and professional.
- DVDoris VignapianoNov 12, 20255.0Great store, good vibes, awesome WP associates - friendly, knowledgeable, couldn’t be more helpful. My husband got his new glasses (frames) picked out, he was measured & now he can’t wait to get them. Great experience, all in less than one hour (& we were not rushed). Great experience, always is. We’ve both been customers for years & will continue to do so. Better quality at lower prices. Win-win.
- AAandreaOct 31, 20255.0Been going to Warby for years and they’re always super helpful and speedy from picking out frames, to adjustments and insurance. Customer service is always great. Avii specifically is AMAZING. She encouraged me to try to get a reimbursement from my insurance for my frames even though I already thought I used it getting the exam - and 2 months later they sent me a check for $250! Shoutout to Avii and the whole Warby team.
Frequently Asked Questions About Warby Parker Bergen St.
What should I bring?
You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too.No prescription handy? Not a problem! You can come in just to browse, shop for non\-prescription sunglasses and accessories, or can book an eye exam at most locations.
Do you accept vision insurance?
We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).
Do you offer measurements and adjustments?
Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.
Do you accept returns and exchanges?
Yes, indeed. We have a 30\-day, hassle\-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.
Do you offer DMV Vision Tests?
Yep, at all of our New York locations! Come in for a 15\-minute DMV Vision Test with one of our licensed opticians, no appointment needed. The test is $25. (If you don't pass, no worries—we can schedule a comprehensive eye exam for you.)
What do I need to bring when visiting Warby Parker Bergen St.?
You only need your eyes to try on frames. For prescription glasses or contacts, bring your current prescription. Bring your FSA or HSA card if you plan to use it. You can also browse non-prescription items or book an eye exam without a prescription.
Does Warby Parker Bergen St. accept vision insurance?
Yes, they are in-network with several major insurance carriers and also facilitate use of out-of-network benefits. Coverage depends on the plan and location.
Can Warby Parker Bergen St. take optical measurements and make adjustments?
Yes, the store can take all necessary optical measurements, and an optician is available for adjustments if your frames don't fit perfectly. Adjustments are complimentary for life.
What is Warby Parker Bergen St.'s return and exchange policy?
They offer a 30-day hassle-free return or exchange policy for eyewear and accessories purchased in-store or online. Contact lens returns are accepted within 30 days if unopened in original packaging.
Does Warby Parker Bergen St. offer DMV Vision Tests?
Yes, all New York locations offer 15-minute DMV Vision Tests with licensed opticians for $25, no appointment needed. If you don't pass, they can schedule a comprehensive eye exam for you.
What are the operating hours of Warby Parker Bergen St.?
The store is open from 11:00 AM to 7:00 PM Monday through Friday, and from 10:00 AM to 7:00 PM on Saturdays and Sundays.
Are there any nearby dining options I could visit before or after shopping at Warby Parker Bergen St.?
Yes, nearby dining options include Italian restaurants like Broken English, Barbalu Bklyn, and Numero 28 Pizza & Cucina; American restaurants such as Saul Restaurant and Apartment 138; and eateries like TALEA Beer Company and Domino's Pizza.
What nearby places can I visit if I’m interested in art around Warby Parker Bergen St.?
You can visit nearby art galleries and museums such as Recession Art Space, The Invisible Dog Art Center, and The Glass House, all within walking distance from the store.
Are there other fashion or accessory stores near Warby Parker Bergen St.?
Yes, nearby fashion and accessory stores include Clare V., Eileen Fisher, and Something Else Brooklyn, offering a variety of clothing and accessories to complement your visit.
How can nearby places like Bio.Sem or Bergen Spa enhance my visit to Warby Parker Bergen St.?
After shopping for eyewear, you can relax and rejuvenate at nearby beauty and spa locations like Bio.Sem or Bergen Spa, offering massage therapy and other health and beauty services.