Planet Fitness

4.1
485 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
439 86th St, Brooklyn, NY
11209, United States

Hours

Reviews

4.1
485 reviews
5 stars
315
4 stars
52
3 stars
27
2 stars
20
1 star
71

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Feedback on staff is mixed; while some customers praise their friendliness and helpfulness, others report unprofessional behavior and rudeness.

Cleanliness

The gym is generally reported as clean, but there are multiple complaints about dirty bathrooms and maintenance issues.

Crowding Issues

Many reviews mention the gym being overcrowded, especially with teenagers, making it difficult to use equipment.

Equipment Availability

Customers frequently express frustration over the lack of available equipment during peak hours.

Customer Service

There are numerous complaints about poor customer service, particularly regarding billing issues and unresponsive management.
  • AP
    Alexander Pérez
    Nov 14, 2025
    1.0
    No me siento cómodo en este Gym no hay suficientes máquinas y casi todos los días está muy llena de personas.
  • LA
    Laura Acosta
    Oct 23, 2025
    1.0
    staff is unprofessional and members suck
  • RD
    Renminbi Dolan
    Oct 7, 2025
    5.0
    Good place!always
  • 22
    20 24
    Oct 6, 2025
    5.0
    Camila helped me to become a member today. She's very knowledgeable, sweet and polite. Thanks Camila!
  • PA
    Prince Alwan
    Oct 2, 2025
    2.0
    I'm happy that this location is close to me, but it needs improvements. A lot of people use equipment and machines for quite some time, this is mainly a problem with the weights. Speaking of which, they were all unorganized when I came today. The bathroom smelled musty as well. At times I felt claustrophobic in there due tO the le layout and how many people were there. try not to spend too much time in this location.

Frequently Asked Questions About Planet Fitness

What are the operating hours of Planet Fitness in Brooklyn (Bay Ridge), NY?

Planet Fitness in Brooklyn (Bay Ridge), NY is open Monday through Thursday from 5 AM to 11 PM, Friday from 5 AM to 10 PM, and Saturday and Sunday from 7 AM to 7 PM.

Where is Planet Fitness located in Brooklyn (Bay Ridge)?

Planet Fitness is located at 439 86th St, Brooklyn, NY 11209, USA.