Question 1

What information do I need to provide when scheduling an appointment?

Accepted Answer

Patient’s name; patient’s date of birth; patient’s address; a brief description of the reason for the appointment; home and alternate phone numbers; patient’s health insurance information.

Question 2

What should I bring with me to my appointment?

Accepted Answer

Copies of all pertinent medical records (doctors’ notes, laboratory and imaging results, including films when applicable); your insurance card; a referral and precertification information if applicable; any patient forms you completed in advance.

Question 3

How early should I arrive to my appointment?

Accepted Answer

When you schedule the visit the appointment coordinators will tell you when to arrive; in general, plan on arriving 15 minutes prior to your scheduled appointment time.

Question 4

Will someone call me to remind me about my scheduled appointment?

Accepted Answer

Many practices use TeleVox, an electronic appointment reminder system. You will receive an appointment reminder call two days in advance.

Question 5

I am new to NYU Langone. Will I need to complete any forms?

Accepted Answer

Yes. You will be asked to review and complete forms such as: Faculty Group Practice Patient Demographic Form; NYU Langone Medical Center Electronic Health Information System Consent Form; Faculty Group Practice Financial Policies; Patient Responsibility Form; Notice of Privacy Practices Acknowledgment. Many of these forms can be reviewed and completed prior to your appointment via NYU Langone patient forms or MyChart.

Question 6

Can I access my medical information online?

Accepted Answer

Yes. NYU Langone uses the MyChart patient portal and the NYU Langone Health app. Through MyChart you can schedule or change appointments, participate in video visits (where applicable), view test and lab results, and access medical records, medications, and immunizations.

NYU Langone Brooklyn Gastroenterology Associates—Flatlands

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