NYC Health + Hospitals/McKinney is a 320-bed skilled nursing and rehabilitation center located in central Brooklyn, providing quality rehabilitation therapy and long-term skilled nursing services. McKinney serves long and short-term residents, offering medically complex services including dementia, pastoral, hospice and palliative care, Parkinson's care, IV therapy, wound and tracheostomy care. Ranked #11 in New York’s “Best Nursing Homes 2026” by Newsweek, and received a rating of “High-Performing” in Long-Term Care and Short-Term Rehabilitation by U.S. News & World Report’s Best Nursing Homes 2026. The facility earned a Five-Star rating in all four domains the Centers for Medicare and Medicaid Services (CMS).
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.