LensCrafters

4.8
488 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
121 Court St, Brooklyn, NY
11201-5608, United States

Hours

Reviews

4.8
488 reviews
5 stars
442
4 stars
17
3 stars
5
2 stars
6
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff consistently received praise for their exceptional customer service, being described as friendly, helpful, and professional.

Efficiency

Many customers noted the quick service, with several reviews highlighting fast repairs and adjustments to glasses.

Staff Expertise

Customers appreciated the knowledgeable staff who provided thorough assistance in selecting frames and understanding lens options.

Positive Atmosphere

The store environment was frequently described as clean and welcoming, contributing to a pleasant shopping experience.

Mixed Experiences

While most feedback was positive, there were a few negative comments regarding rude staff and administrative issues.
  • WC
    will caban
    Nov 16, 2025
    5.0
    Doctor and customer service representative were very attentive and knowledgeable and took his time to explain very aspect of the exam and sale 🙂
  • LK
    L K
    Nov 14, 2025
    5.0
    Needed to have my glasses adjusted. Was warmly welcomed, and with a short wait my glasses were well adjusted. Thanks !
  • EC
    Ellen Clarkson
    Nov 12, 2025
    5.0
    So helpful!. So knowledgeable! My glasses were falling off my face. Now they fit perfectly. Thank you, LensCrafters. I’ll be back!
  • MC
    m c
    Nov 10, 2025
    5.0
    I recently lost my prescription Oakley sunglasses while watching the NYC Marathon recently and I needed a replacement. I stopped by Lenscrafters Court St. Brooklyn NY location earlier today, a salesperson offered to assist. I was trying different Oakleys, I didn't feel rushed. Cloyde took over, we sat down, I decided on a pair and I mentioned to him that I needed to get a prescription for the lenses. He pulled up my account, realized my prescription was several years old, within a few minutes, he scheduled an eye exam for me. Within thirty minutes, I had an eye exam with the optometrist. I didn't get her name, but she was professional, pleasant and patient. I purchased the prescription sunglasses. Overall, I was extremely pleased with the service I received. I would go back again.
  • ML
    Mariah Lauritzen
    Nov 8, 2025
    5.0
    We came to this lenscrafter to ask for a sample of contacts to tide me over until another shipment of my contacts arrived. They were very helpful and patient. We provided a receipt of our shipment and they provides the sample with no problems. It meant a lot since I had forgotten to pack my stock of contact lenses. My contacts in use were starting wear out and irritate my eyes. As you can imagine, it is a life saver to receive new contacts to be able to see without irritation until my shipment of contacts come in.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.