LensCrafters

4.9
449 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
5105 Kings Plz 8, Brooklyn, NY
11234-5225, United States

Hours

Reviews

4.9
449 reviews
5 stars
424
4 stars
12
3 stars
2
2 stars
2
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members consistently received praise for their friendliness, attentiveness, and professionalism, with many customers highlighting specific employees for their exceptional service.

Expertise

Customers appreciated the thoroughness and knowledge of the optometrists and staff, particularly in explaining prescriptions and helping with frame selection.

Cleanliness

The store was noted for its cleanliness and professional atmosphere, contributing to a positive customer experience.

Product Selection

A wide variety of frames and eyewear options were available, which customers found appealing and suitable for their needs.

Mixed Experiences

While most reviews were positive, there were some complaints regarding service issues and prescription fulfillment, indicating room for improvement.
  • GP
    Garvyn Pierre
    Nov 5, 2025
    5.0
    Moses was professional. Thanks much.
  • MC
    Mara Cvijic
    Nov 2, 2025
    1.0
    Thay charged me lots of money for progresive glasses with very thick glass and worst quality. Don’t go there.
  • LD
    Lovely Destin
    Oct 30, 2025
    5.0
    Top tier service from staff. Big shout out to Carline, Sabrina and Eduardo. Dr.Levi provided exceptional service and insight for my vision.
  • MC
    Mz. Cece
    Oct 18, 2025
    5.0
    Great customer service, fab selection and overall wonderful-kind-attentive-professional experience! Especially Dana and Steph! Dana went OVER & Beyond and surprised us with a beautiful frame updates for my niece! Thank you sooooo much again, and God bless!:)
  • EA
    Ed Alleyne
    Oct 4, 2025
    5.0
    Great service from Sabrina and the wonderful staff at LC!!!!!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.