Chelsea Piers Fitness

Reviews

• LA

  Lamiah Adamjee

  1 day ago
  5.0
  Truly the best gym and they have the best guest events!
• MM

  Marlyn

  Sep 29, 2025
  4.0
  Can be a bit pricey, but overall the gym is very clean and staff very friendly and knowledgeable. Great place
• RW

  Rosie White

  Sep 24, 2025
  5.0
  A positive experience all the way.
• SS

  Shannon S

  Aug 14, 2025
  1.0
  notice: for the ladies who like to walk around naked in the women's locker room a couple of weeks ago on Saturday around 3:00 pm I sat on the toilet immediately after I could see a phone with the camera on under the wall that divides the bathrooms I immediately went out to confront the woman but she totally ignored me I went out to report her but no one was at reception so everything stayed there but this Sunday the 3rd approximately 8:30 9:00 am there she was again taking pictures of a lady who works in cleaning the lady was cleaning the benches on her knees while the woman in question was taking pictures laughing at her the question is who is her supervisor do they know this? by the way this Sunday I was able to hear that her name is Rosa she is a woman with short hair and short stature
• MM

  Michelle Martinez

  Jul 30, 2025
  2.0
  I recently canceled my membership at Chelsea Piers, a gym I had been a member of for four years. I wanted to share my honest feedback on the gym. I thoroughly enjoyed taking classes here. Being part of a group setting helped me adhere to my workout schedule and motivated me to work harder. The trainers are generally friendly, and my favorites are Declan and Alicia. Every year, they conduct a survey, and for the past three years, I’ve consistently requested more 35-pound dumbbells. I patiently waited, hoping they would eventually fulfill my request. However, each year that passed, they raised their rates, and I would persistently ask if they could order more 35-pound dumbbells. Despite my requests, they only had four pairs available. Sometimes, I would arrive thirty minutes before class, only to find that there were no 35s. I would have to run around the entire gym to find a pair, all while paying their increasingly higher rates. I wasn’t asking for a squat rack or an expensive machine; I was simply asking for basic equipment, but my requests were consistently ignored. They still haven’t gotten more dumbbells; the most basic piece of equipment at a gym all the while charging 250+. Anytime I’ve emailed the gym, they’ve completely ignored me. This final situation was the first time they responded, and the way it was handled was completely unprofessional. Ian initially stated that they had five sets of 35-pound dumbbells. However, the manager of the gym doesn’t seem to know what equipment they have; there are four. Then he said they don’t have the budget to order more dumbbells until next year. This is a multi-million dollar corporation that opens new outlets each year, so that answer isn’t valid. One set of dumbbells is 100$-200$. Justine then announced at my next group class that they had ordered more dumbbells—10s, 12s, and 35s. However, she said, “The dumbbells are on back order because that’s just the way the fitness world works.” This later proved to be completely fabricated. Veronica told me nothing has been ordered. Why lie? I waited about a month after Justine’s “announcement” and still received no new bells. After three years of persistent requests, I spoke to each trainer, manager, and persons at the desk, I was still denied a simple request; dumbbells. It’s disheartening to realize that my membership is not valued, even after spending well over $10,000 during my time at the gym. I genuinely enjoyed this gym because of my friendships there. However, if I can’t be respected and valued, I’ll unfortunately have to spend my money elsewhere.

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