Pearle Vision

Reviews

• VH

  Vic Huang

  Dec 29, 2025
  1.0
  I went to this place because they have Meta AI glasses. My insurance covers the AI glasses as all my colleagues were able to do that for this year. However, the receptionist refused to check my insurance coverage and instead told me that the glasses were not covered. The receptionist was also unfriendly, which made the experience frustrating.
• JM

  Joann Mathias

  Dec 16, 2025
  1.0
  Ordered contact lenses. Paid 1000 dollars upfront. No signs of these contact lenses after weeks. Have contacted the *location* . Montague street is under new management and I am out over 1000 dollars.
• JL

  Jenny Long

  Oct 1, 2025
  5.0
  Every person on staff here was great- super helpful with great, friendly attitudes! Can’t recommend this team enough.
• FK

  Falguni Kayasth

  Aug 26, 2025
  5.0
  I was able to book an appointment online for the next morning, which made things easy for me. I did not know Pearle Vision had multiple locations, so I am happy to find out they have a location near me. I am happy my company insurance covers vision under this company as the other one was not very easy to navigate. I was seen by the doctor quickly, and she answered all my questions without judgment or rushing me. I was extremely happy that they accommodated using the same frame that I had for the last five years, because as a student, I am on a budget. Also, as it is embarrassing to ask about prices, the staff was able to answer my questions to reduce costs without any awkwardness. I was notified within a week that my frames were ready. Thank you for making this easy before starting school in the Fall semester and going back to work with the hussle and bussle.
• DJ

  Deirdre Johnson

  Apr 20, 2025
  2.0
  I really regret going here. I usually go to LensCrafters for eye exams and to order contacts and it’s typically a fast experience. This year I went to Pearle Vision in Brooklyn Heights because they were the only place I could find an appointment. First, they called me and asked me to arrive 30 minutes early to my appointment so the doctor could leave on time. I rearranged my day to get there early, and the doctor didn’t end up seeing me until 30 minutes after my scheduled time, so I had to wait an hour. The overall appointment was slow and I felt like the employees were not really paying attention to me or giving me updates. At the end of the appointment I ordered contacts lenses for the year which cost over $1000. They told me that I should get them delivered to the store otherwise it could take weeks for them to arrive to my house, which I agreed to. Fast forward and it has been 3 weeks and I still haven’t received my contacts. I’ve had to call the office multiple times to check on my order and each time they say they should be here in a few days. Still nothing. I totally regret going here; I wish I would’ve gotten my prescription elsewhere and ordered them on my own so I would at least be able to track the order. Tip for the store: confirm the estimated delivery date with the customer and provide them enough sample contacts to hold them over!

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