Planet Fitness

4.1
1160 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
309 E Fordham Rd, Bronx, NY
10458, United States

Hours

Reviews

4.1
1,160 reviews
5 stars
652
4 stars
211
3 stars
132
2 stars
51
1 star
114

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on staff friendliness; some customers reported rude interactions, while others praised helpful and friendly staff.

Cleanliness

General consensus on cleanliness, with many praising the gym's hygiene, though some noted issues with dirty bathrooms and equipment.

Equipment Quality

Feedback indicates a mix of modern and outdated equipment; some machines are reported as broken or in need of maintenance.

Crowdedness

The gym is often crowded, especially during peak hours, making it difficult for members to access machines.

Membership Issues

Several complaints about billing practices, including unexpected charges and difficulties in canceling memberships.
  • AO
    Arlene Ortiz
    Nov 7, 2025
    5.0
    Kiara & Jaime and not in that order unfortunately son DaBomba.com. Excellent in service, care and smiles. Thank you✝️✝️✝️😇😇😇💪🏾💪🏾💪🏾🙌🏾🙌🏾💐
  • GA
    Gorgeous Aquarius
    Oct 31, 2025
    1.0
    On White Plains Rd. and they updated all new machines wow it looks like I’m gonna have to cancel my subscription they never asked the customers what we like at the gym
  • AA
    Angela Arzu
    Oct 23, 2025
    1.0
    Ellos te cobran de más a tu cuenta son abusivos No lo recomiendo cojieron más dinero de mi cuenta
  • AA
    Ahmad Ahmad
    Sep 24, 2025
    5.0
    Big and plenty of weights
  • AB
    Analyn Burrell
    Sep 8, 2025
    1.0
    Dessary- she can makes things very difficult just to get a massage chair.

Frequently Asked Questions About Planet Fitness

What are the operating hours of Planet Fitness on weekdays?

Planet Fitness is open from 5:00 AM to 11:00 PM Monday through Thursday, and from 5:00 AM to 10:00 PM on Friday.

Where is Planet Fitness located in the Bronx?

Planet Fitness is located at 309 E Fordham Rd, Bronx, NY 10458.