Business Details
About
Eye Care Center
Are you starting to experience blurry vision? You could be experiencing the effects of a Cataract. Let the Eye Surgery Specialists at Pisacano Eye, located in the Bronx, NY help you get your vision back!
What may start as a mild near sighted-ness could eventually get to the point that eye surgery may be the only option. Our cataract eye surgery procedure is an outpatient procedure that typically only takes a half-hour or less. It is the most common eye surgery performed in America. Let Pisacano
Our patients are our first priority, and we put them and their needs first. Throughout the years, Drs. Michael and Anthony Pisacano have treated each and every patient as an individual, not a number. When you seek care for your eyes, we know you are looking for the most experienced, knowledgeable physicians who use the latest technology. You want—and deserve—the best.
Dr. Michael Pisacano has performed more than 40,000 eye surgeries, restoring clearer vision while treating each patient as if they were family. And at Pisacano Eye, we feel you have a right to ask questions, and get honest, direct answers.
Details
- RestroomAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.5
386 reviews
5 stars
329
4 stars
12
3 stars
6
2 stars5
1 star
34
What are people saying?
AI-generated from recent customer reviews
Quality of Care
Patients consistently praised the professionalism and expertise of Dr. Pisacano and his staff, highlighting successful surgeries and improved vision.
Staff Attitude
The office staff received numerous compliments for their friendliness, kindness, and professionalism, contributing to a welcoming atmosphere.
Cleanliness and Environment
Many reviews noted the cleanliness of the facility and the overall pleasant environment, enhancing the patient experience.
Communication Issues
Some customers expressed frustration with appointment scheduling and communication, particularly regarding reminders and follow-up calls.
Mixed Experiences
While many patients had positive experiences, a few reported dissatisfaction with specific interactions, indicating inconsistency in service.
- DMDeloris Merchant3 days ago5.0I love the atmosphere in Pisacano Eye! The front desk staff, Olga the receptionist was extremely warm and helpful. Sitting in the waiting area, Olga periodically checked in on the patients sitting there to make sure everyone was called at least once. John was respectful and has a very friendly bubbly personality, he’s great and knowledgeable at explaining things and making myself and the patients that I’ve witnessed him deal with comfortable. Ebony the Surgical Coordinator was also amazing. All my questions were addressed. I had a great experience from the front desk to the exit.
- SISyed Islam3 days ago1.0Hello, I would like to make a complaint about the receptionist at the front desk( man ) . He was very rude to me today. He arrived 10 minutes late for my appointment Every appointment should have a 15-minute grace period, but when I tried to explain, he didn’t even listen and took the next patient instead. He didn’t give me any time to talk, and this is not the first time he has behaved like this. I have been a long-time client of this chamber, and I know he always speaks to clients in a disrespectful way. If this continues, you will lose patient . I personally will not come back because of his behavior. I strongly suggest you replace him. Thank you.
- SISyed Islam3 days ago1.0I want to make a complaint about the receptionist who was working today ( man ). His attitude was extremely rude and unprofessional, even though I spoke to him politely. You can review the camera footage to see how he treated me and other clients. I was only 10 minutes late because the parking lot was full, but he still cancelled my appointment and marked me as a “no show” without any understanding. I took time off work to be there, and his behavior was completely unacceptable. Please address this issue. Clients deserve respectful communication and professional service.
- HTHector TorresNov 12, 20251.0I don't know how this place stays in business. The staff give off a very unprofessional atmosphere. They are too playful with each other and it feels like they're hanging out instead of working. It feels like the staff is learning as they go and give me no confidence in their abilities. Due to errors It took 3 different associates to take my initial reading. My eyes were dilated for the first time and I did not get a warning about being in direct sunlight or not driving. They sent my prescription to wrong pharmacy even after personally confirming they had the right pharmacy. When I called to follow up I was put on hold for 20 minutes. I hung up and called back again to get attitude from lady who refused to identify herself. Finally I got through to manager who got my script to the right pharmacy. Round 2 Staff still unprofessional and more playful than before. Techs were tossing patients charts across the room leading to papers falling all over the floor. After follow up visit they sent my script to wrong place AGAIN. I had to call again to correct issue. My insurance needed to speak to office to approve my script but according to them Piscano did not answer phone which doesn't surprise me. That was the last straw. At this point I'm going some where else. If you can avoid this place until they shape up their act up.
- ACAlexandra CNov 6, 20255.0I know you always hear I never leave a review but now I know what that means. I mean from the time I called Pisacano Eye office the gentleman name Jacob service was outstanding. I went back for a follow up from the gentleman downstairs from the medical assistants Magali and Lisa to the supervisor and all of them the doctors to the young lady scheduling follow up appointments I mean I can go on and on. They are very professional they are a team you feel comfortable. They are organized. I can go on and on. The reason why Iam leaving this review is to show my appreciation because now a days you go to any business and they are really unprofessional. Not Pisacano Eye they really make it about patient care is all about the patient. Big shout out to Pisacano Eye but especially a big shout out to the one responsible for all the greatness in the office is MsLombardi director of operations.Again thank you and God bless all of you.Bravo
Frequently Asked Questions About Pisacano Eye
What eye care services does Pisacano Eye offer?
Pisacano Eye offers eye exams, glaucoma treatment, cataract surgery, LASIK, dry eye treatment, flashes and floaters evaluation, peripheral vision tests, and reading issue consultations.
Where is Pisacano Eye located?
Pisacano Eye is located at 2590 Frisby Ave, Bronx, NY 10461, United States.
What are the regular business hours of Pisacano Eye?
Pisacano Eye is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays. Special evening hours are also available.
How can I contact Pisacano Eye?
You can contact Pisacano Eye by phone at +1 718-409-4000 or by email at psilver@pisacanoeye.com.
Does Pisacano Eye accept credit cards and financing options?
Yes, Pisacano Eye accepts cash, financing, Mastercard, and Visa as payment options.
What languages are spoken at Pisacano Eye?
Pisacano Eye provides services in English, Italian, and Spanish to accommodate a diverse patient base.
Is Pisacano Eye accessible for patients with disabilities?
Yes, Pisacano Eye has a wheelchair accessible entrance and restroom facilities to ensure comfort for all patients.
What nearby dining options are available around Pisacano Eye?
Nearby dining options include Little Caesars for pizza, Wingstop for chicken meals, and Chipotle Mexican Grill for Tex-Mex cuisine, convenient for a meal before or after your visit.
Are there nearby pharmacies close to Pisacano Eye?
Yes, Rite Aid and Simelson's Square Pharmacy are close to Pisacano Eye, making it easy to pick up prescriptions or eye care products after your appointment.
What transportation or banking services are near Pisacano Eye?
Customers can access banking needs at the Bank of America Financial Center and use the nearby Bank of America ATM. These services help simplify errands around your eye care visits.