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Home Medical Equipment StoreWheelchairsWheelchair Repair ServiceMobility ScootersMobility Equipment StoreNational Seating & Mobility
At NSM, we build one-of-a-kind mobility solutions designed to be comfortable, safe and work completely in sync with each client. Our focus is to deliver independence and self-reliance to clients, regardless of age or physical challenge; to offer reassurance to families and caregivers; and to provide flexible, highly professional clinical support to physicians and therapists.
Details
- Cash onlyNot available
Location
Hours
Reviews
2.6
45 reviews
5 stars
15
4 stars
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1
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25
- SBSuzanne BergmannDec 21, 20251.0We ordered a new wheelchair for our son in August 2024. At the same time he was fitted for a new lap tray. We never received his lap tray. My insurance approved the tray. To make a very long story short, apparently the custom lap tray was never delivered after many phone call, emails and texts, I was informed it was lost. May of 2025, finally my son had to have a new template made. Lap tray was again ordered. Received a call from someone in the Bronx NSM, it’s in! Delivery on a Monday between 8-4pm. Kept my son home. NO SHOW, NO CALL, NOTHING! Apparently it’s still in the Bronx. We were informed we could not pick it up, someone from the LI NSM has to pick it up and bring it to the LI shop! REALLY. Now what? It’s December 2025!
- AMalissa marinoAug 28, 20251.0Rehabco/now NSM has had the worst customer service going on 15 years now. Are they knowledgeable about wheelchair equipment? Yes. Are they easy to deal with? NO. Sadly this is the only place we can locally get equipment from, good luck getting the equipment. If you need it adjusted, you're really out of luck. I have called and complained about the process of getting my daughter's wheelchair for months now. Despite employees saying they're contacting the rep, the owner, sending urgent emails to employees...still nothing. Sadly we have to put up with this horrific company to try and get our children the equipment they need to live day to day!!
- VPVanesa PJun 12, 20251.0They have had our daughter's wheelchair for repair for the last YEAR. Today they were supposed to deliver said chair finally. The chair was to be delivered between 8:30 am and 4:30 pm and they are a no show. They canceled the delivery and didn't even have the decency to let me know. Now they are telling me that the next delivery date is July 10th, but given the history they are likely stringing me along.
- THtammy hApr 27, 20161.0Company sucks. Got stuck with wheelchair that has VERY SMALL front wheels on it and CANNOT BE CHANGED for bigger wheels. It's extremely difficult to push over cracks on sidewalks (which we have everywhere being we live in the bronx). Medicaid won't pay for anything else for 5yrs! Representatives should be more aware of the needs. Now I have to pay for something else to transport my daughter in out of pocket! I been saving for a year now...thanks rehabco. My advice, find another vendor.
Frequently Asked Questions About National Seating & Mobility
What makes NSM the preferred choice for obtaining mobility solutions?
At NSM, we are uniquely positioned to search hundreds of sources for the precise components needed to create a chair that is made specifically to meet the needs of each client. Each chair can be designed for maximum comfort and ease and will provide the specific therapeutic benefits prescribed for you by the health care team. But what really sets NSM apart is our approach. We work from the heart, honoring your journey of independence with efficient, friendly attention that puts your interests first. This is our life’s work—to help others move through life—and we take it very seriously.
How can I work with NSM for my mobility needs?
National Seating & Mobility is a member of your rehabilitation health care team. We work with your physician, nurses and therapists to provide a one-of-a-kind mobility solution customized to your needs and preferences. Because we work in a partnership with your health care team, we require a referral from them in order to be your mobility provider. To help ensure your choice of NSM, you should request that your physician and/or therapist select us as your provider of choice.
How long does it take to get a new power wheelchair from NSM?
NSM strives to complete each timeline phase as quickly as possible without compromising any step in the process. Please refer to this page for the full timeline. We appreciate your patience and understanding.
Why must I see a doctor to get a wheelchair from NSM?
Our clients have mobility challenges and are referred to us by therapists and physicians to receive mobility solutions that meets all their unique needs. If you need a wheelchair, your best plan is to talk with your physician or therapist and get a thorough evaluation from a qualified Rehab Technology Supplier (RTS).
What if my medical condition changes?
Contact your local NSM branch and notify us of any changes that may affect the proper fit and function of your chair.
Are there any dangers in using an off-the-shelf wheelchair?
Definitely. A standard or not customized chair can cause more harm than good. People come in all shapes and sizes; their chairs must be designed to fit them. In severe situations, a standard or not customized chair may:
- Cause significant physiological and psychological problems
- Lead to an increase in dependence because it’s not used due to lack of comfort
- Cause pressure sores, or decubitus, due to improper cushioning
- Become obsolete quickly if not configured to “grow with the child”
- Become a major expense to replace or reconfigure, because most funding sources will only reimburse for a new chair every five years.
Do I have a choice of which mobility solutions company to use?
The choice of a wheeled mobility supplier is yours. Discuss your decision with your physician and therapist.
What types of mobility solutions does National Seating & Mobility provide?
National Seating & Mobility designs custom mobility solutions that are comfortable, safe, and tailored to work in sync with each client to promote independence and self-reliance.
Where is the National Seating & Mobility Bronx location situated?
It is located at 1513 Olmstead Avenue, Bronx, NY 10462, USA.
What are the operating hours for National Seating & Mobility in the Bronx?
They are open Monday to Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays, including major holidays.
Does National Seating & Mobility offer remote evaluations and repair services?
Yes, they provide remote evaluations as well as service and repair for mobility equipment.
How can I contact National Seating & Mobility in the Bronx?
You can contact them by phone at +1 718-829-3800 or email at TheBronx@nsm-seating.com.
Is there in-store shopping available at National Seating & Mobility?
Yes, National Seating & Mobility offers in-store shopping and does not require cash-only payment.
What professional associations is National Seating & Mobility affiliated with?
They are affiliated with the Rehabilitation Engineering and Assistive Technology Society of North America (RESNA) and the National Rehabilitation Registry of Technology Suppliers (NRRTS).
Are there parking options near National Seating & Mobility in Bronx?
Yes, nearby parking options include SP Plus Parking and Metropolis parking facilities.
What beauty and wellness services are available close to National Seating & Mobility?
Nearby you can find Tania Beauty Salon, Julie's Fancy Nails Salon, Princess Envy Nails, and Starling Barber & Beauty Spa Inc for salon and spa services.
Can visitors combine their visit to National Seating & Mobility with dining in the area?
Yes, there are many nearby dining options such as Starling Fish Market, Golden Ledge Fish Fry, Taqueria Tlaxcalli, Neerob, Al-Aqsa Restaurant, Premium Sweets & Restaurant, and King Wok.