National Seating & Mobility

2.6
44 reviews

About

Home Medical Equipment StoreWheelchairsWheelchair Repair ServiceMobility ScootersMobility Equipment Store
At NSM, we build one-of-a-kind mobility solutions designed to be comfortable, safe and work completely in sync with each client. Our focus is to deliver independence and self-reliance to clients, regardless of age or physical challenge; to offer reassurance to families and caregivers; and to provide flexible, highly professional clinical support to physicians and therapists.

Details

  • Cash onlyNot available

Location

National Seating & Mobility
1513 Olmstead Avenue, Bronx, NY
10462, United States

Hours

Reviews

2.6
44 reviews
5 stars
15
4 stars
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1 star
24
  • AM
    alissa marino
    Aug 28, 2025
    1.0
    Rehabco/now NSM has had the worst customer service going on 15 years now. Are they knowledgeable about wheelchair equipment? Yes. Are they easy to deal with? NO. Sadly this is the only place we can locally get equipment from, good luck getting the equipment. If you need it adjusted, you're really out of luck. I have called and complained about the process of getting my daughter's wheelchair for months now. Despite employees saying they're contacting the rep, the owner, sending urgent emails to employees...still nothing. Sadly we have to put up with this horrific company to try and get our children the equipment they need to live day to day!!
  • VP
    Vanesa P
    Jun 12, 2025
    1.0
    They have had our daughter's wheelchair for repair for the last YEAR. Today they were supposed to deliver said chair finally. The chair was to be delivered between 8:30 am and 4:30 pm and they are a no show. They canceled the delivery and didn't even have the decency to let me know. Now they are telling me that the next delivery date is July 10th, but given the history they are likely stringing me along.
  • RR
    Reynira
    Jun 5, 2025
    1.0
    THIS COMPANY IS AN ABSOLUTE DISGRACE. I’ve been calling for ALMOST A MONTH — every single location of National Seating and Mobility — and NOBODY ever picks up. Their phone system just wastes your time asking you to leave a message, but NO ONE EVER CALLS YOU BACK. It’s completely UNACCEPTABLE. And now that I’ve seen all the other bad reviews, it’s clear — I’m not the only one. THE REVIEWS DON’T LIE. This company has a clear pattern of terrible service. If this is what their “customer service” looks like, I don’t even want to imagine what it’s like trying to actually get equipment or support. No excuses. No professionalism. No respect for the people they’re supposed to help. If you’re relying on this company, FIND ANOTHER ONE IMMEDIATELY. This isn’t just poor service — it’s a total LACK OF RESPECT. 0 stars. THE WORST.

Frequently Asked Questions About National Seating & Mobility

What types of mobility solutions does National Seating & Mobility provide?

National Seating & Mobility designs custom mobility solutions that are comfortable, safe, and tailored to work in sync with each client to promote independence and self-reliance.

Where is the National Seating & Mobility Bronx location situated?

It is located at 1513 Olmstead Avenue, Bronx, NY 10462, USA.