Brand Certified
LensCrafters at Macy's
4.9(299 reviews)
Certified by LensCrafters at Macy's • Mar 15, 2026
Business Details
250 Baychester Ave., Bronx, NY
10475, United States
Certified by LensCrafters at Macy's • Mar 15, 2026
(929) 297-0483
Certified by LensCrafters at Macy's • Mar 15, 2026
https://local.lenscrafters.com/ny/bronx/250-baychester-ave.html
Certified by LensCrafters at Macy's • Mar 15, 2026
About
Certified by LensCrafters at Macy's • Mar 15, 2026
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by LensCrafters at Macy's • Mar 15, 2026
Hours
Certified by LensCrafters at Macy's • Mar 15, 2026
Reviews
4.9
299 reviews
5 stars
283
4 stars
6
3 stars2
2 stars1
1 star
7
- BNB “To Infinity And Beyond” nTMar 7, 20265.0I must commend LensCrafters and its team for delivering an exceptional customer experience, surpassing any I've encountered in New York City since my relocation from Texas. Dr. Carr conducted a comprehensive examination, providing thorough education throughout the process, and I wholeheartedly endorse her services above all other optometrists in New York State. Kendra, the store manager, demonstrated outstanding professionalism and provided all necessary information, ensuring I departed with complete confidence in my vision care. She also facilitated services despite my insurance being out-of-network. Kendra's team was equally accommodating, guiding me through the required paperwork. I was exceedingly satisfied with the services rendered and highly recommend Dr. Carr and Kendra. I consider myself fortunate to have encountered such a remarkable team. The LensCrafters at Bay Plaza Mall operates as a highly efficient optical clinic, and I will not seek vision care elsewhere. My sincere gratitude to everyone involved, and I encourage anyone interested to consult with the excellent Dr. Carr, the remarkable Kendra, and Jennifer. Thank you all for your services. 🙏🏾
- CNchristina natielloFeb 25, 20265.0Staff is friendly and extremely helpful. I'm very satisfied with overall experience
- JCJose CardonaFeb 8, 20265.0Kendra was amazing and helping me make sure I got the best price on my lens really satisfied today
- MBMeda BordayJan 23, 20261.0this was the worse experience with LensCrafters at this location. Last year was not as bad, but it need a lot of to be desired. This year is a totally different story. The young lady who waited on me ignored me when I came in the store early January 2026, She act like I didn’t even exist when she finally got to me. She had an attitude. It had been about 14 days when I called the same young lady told me that she had text me two days before. Which I didn’t get, I’ve never experienced an ophthalmologist office that doesn’t text and give a courtesy call especially when you’re paying these prices out-of-pocket “no courtesy call”! this place is ridiculous. I don’t see how there are so many five stars (lies) or maybe they pick and choose who they treat well. i’m a senior citizen and a little respect never hurt anyone. I paid approximately $1500 for 2 pair of glasses. Needless to say I only chose one of them because I was so upset about my treatment. I wish I could have returned them both however I needed a pair to wear badly.
- RRRobynJan 16, 20265.0The staff is so helpful and friendly.They make you feel comfortable and are very welcoming.
Frequently Asked Questions About LensCrafters at Macy's
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters at Macy's offer?
LensCrafters at Macy's provides comprehensive eye exams, premium lens solutions, and offers a wide range of designer eyewear brands. They also feature prescription wearable technology from innovative brands.
What hours is LensCrafters at Macy's open?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 8:00 PM.
Which vision insurance plans are accepted at LensCrafters at Macy's?
They accept most vision insurance plans, including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health among others.
Can I schedule my eye exam online at LensCrafters at Macy's?
Yes, you can schedule your eye exam online through the LensCrafters website using their appointment scheduling service.
Does LensCrafters at Macy's offer in-store pickup for eyewear?
Yes, LensCrafters at Macy’s offers in-store pickup services for their eyewear products.
What are some nearby places I can visit around LensCrafters at Macy's?
Nearby places include Doctors of Optometry - Macy's - Mall At Bay Plaza for additional eye care, Sunglass Hut at Macy's for more eyewear options, and Finish Line for shoes located inside Macy's.
Is LensCrafters at Macy's accessible by public transit or near other retail stores?
Yes, since LensCrafters is located inside Macy's at the Mall At Bay Plaza, customers can easily access it along with various retail stores like GNC, Old Navy, and Victoria's Secret within the mall.
How can I use nearby optical services in conjunction with visiting LensCrafters at Macy's?
You can visit nearby Doctors of Optometry within Macy’s Mall At Bay Plaza for professional eye exams and then shop at LensCrafters for your prescription eyewear.
Are there any family-friendly attractions near LensCrafters at Macy's?
Yes, Billy Beez Bay Plaza Mall, a nearby indoor playground and amusement park, is nearby and can be a great spot to visit before or after your appointment.
What payment options does LensCrafters at Macy's accept?
LensCrafters at Macy's accepts major payment options including Android Pay and Apple Pay, along with debit and credit cards.
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