Children's HospitalHome Health Care ServiceNursing Home
St. Mary’s Healthcare System for Children is committed to improving the health and quality of life for children and families with special needs. We are New York’s largest and most experienced provider of long-term care to children with medically complex conditions and New York City’s only post-acute care facility for children.
At St. Mary’s Healthcare System for Children, we aim to give our kids and their families more than they had dreamed possible.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.