Planet Fitness

4.4
305 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
217 Grant Ave, Auburn, NY
13021, United States

Hours

Reviews

4.4
305 reviews
5 stars
200
4 stars
58
3 stars
22
2 stars
7
1 star
18

What are people saying?

AI-generated from recent customer reviews

Staff Quality

Feedback on staff is mixed; while many customers praise their friendliness and professionalism, others report rudeness and unhelpfulness.

Cleanliness

The gym is frequently described as clean and well-maintained, with many customers appreciating the cleanliness of the facilities.

Customer Service

Several reviews highlight issues with customer service, particularly regarding membership cancellations and billing disputes.

Equipment Availability

Many customers appreciate the variety and availability of equipment, though some express concerns about overcrowding at peak times.

Atmosphere

The gym is generally seen as a welcoming and non-judgmental environment, especially for beginners.
  • MM
    Michael Maycumber
    Nov 6, 2025
    3.0
    Nice environment
  • BJ
    Ben Joseph
    Oct 6, 2025
    5.0
    I love this gym
  • AB
    Albert Blakeman
    Aug 12, 2025
    4.0
    Just started going there so far I like it
  • MC
    Mary Ann Chalupnicki
    Aug 6, 2025
    1.0
    Hacon's money?Out of my friend's account for 2 years after she canceled it and then she's having a hard time getting money-back.Do not go to planet fitness rip off
  • AF
    Aaron Forjone
    Aug 1, 2025
    5.0
    Busy

Frequently Asked Questions About Planet Fitness

What are the operating hours of Planet Fitness at 217 Grant Ave, Auburn, NY?

Planet Fitness at 217 Grant Ave is open Monday to Thursday from 5:00 AM to 11:00 PM, Friday from 5:00 AM to 9:00 PM, and on weekends from 7:00 AM to 7:00 PM. Holiday hours vary.

What services does Planet Fitness Auburn (Grant Ave) offer?

The gym offers Classic Access, Mobile App access, free In-Club Fitness Training, WiFi, tanning, massage chairs, hydro massage, total body enhancement, half-price cooler drinks, personal fitness training, premium perks, and virtual fitness training.