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Quest Diagnostics

3.7
(123 reviews)

Business Details

3950 E Robinson Rd, Amherst, NY
14228, United States
(716) 691-1744
https://locations.questdiagnostics.com/ny/amherst/3950-e-robinson-rd

About

Family Medicine
The Quest Diagnostics difference. Bringing together quality, speed, and technology to power advanced, affordable diagnostics for all. No trade-offs required.

Location

Quest Diagnostics
3950 E Robinson Rd, Amherst, NY
14228, United States

Hours

Monday6:30 AM - 3:00 PM
Tuesday6:30 AM - 3:00 PM
Wednesday6:30 AM - 3:00 PM
Thursday6:30 AM - 3:00 PM
Friday6:30 AM - 3:00 PM
SaturdayClosed
SundayClosed

Reviews

3.7
123 reviews
5 stars
74
4 stars
10
3 stars
1
2 stars
4
1 star
34
  • SM
    Sallie McGuire-Stall
    Mar 21, 2026
    5.0
    Stephanie is amazing, she answered all my questions as I have never had a urine test for work before. I was very happy with her, she made me feel comfortable and welcomed. You have a wonderful employee, hang on to her.
  • KC
    Karina Cole
    Mar 14, 2026
    5.0
    My technician Nikki was wonderful and professional despite this location being short-staffed. I will happily get my blood drawn from her again!
  • NA
    Nazia Ahmed
    Feb 13, 2026
    5.0
    Overall great experience.
  • KM
    Kat M
    Feb 11, 2026
    1.0
    Ignored when I was the only one in the waiting room and I knew the other two women phlebotomists were clear for new patients. They just refused to come out. The one male phlebotomist came in to work last and he was more efficient taking more people than the two females who were already there were. But I knew that they were there because I'd been sitting at least an hour but even though my name was only one left on the screen they decided to ignore me and I waited 15 minutes before other people started coming in. So they blew 15 minutes for the only reason that I was early for my appointment. I left and went to Sheridan / Millersport was taken with 10 minutes! This used to be my go to place but that was before the one efficient on the ball wonderful phlebotomist retired! I won't be going any longer. Which I'm sure makes those two women phlebotomists happy. Ugh
  • GF
    GARETH FARLEY
    Jan 29, 2026
    5.0
    Nasser was our technician and he was absolutely fantastic and highly professional. He also was the one who did a blood draw for my stepson who used to be extremely afraid of needles but because of him that is no longer the case. It was an outstanding experience and he was terrific! I can't say enough about our visit.

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