CK
Cathy Keller-Norman
Mar 19, 2026
Just had cataract surgery. Dr Elmer and everyone at the surgery center in Niagara Fall and the office in amherst on Niagara Falls blvd did a great job. Very impressed and even better I have 20/20 vision. I can see. Thank you Dr Elmer
DH
Danyelle Hodges
Feb 28, 2026
Bryce is Very attentive to detail, and provides great service.
RJ
Rev. Missie Joyce
Feb 23, 2026
I have trusted my eye care to Fichte Endel in Elmer for over 25 years. All of the doctors and ophthalmologists are wonderful.
I’m writing this review in particular to thank Lyndsay Muto, for giving me back my ability to see. 25 years ago, I had a cornea transplant, and though the surgery was successful, it left me with very little vision in my left eye. I tried Lasik to correct it. I’ve tried numerous types of glasses, but nothing worked until I tried a Sclera hard contact lens. Lyndsay is highly skilled with designing and fitting people for Sclera lenses. She worked fitting and adjusting my contact lens over several visits to make sure it was perfect.
Lyndsay was very patient, kind, explained everything thoroughly and was determined to correct my vision. She was able to get my eyesight to 20/20, with the contact lens she designed! I was so amazed at how different everything looked being able to see clearly. I was so grateful to her for helping me to see again that I cried. Beyond her expertise with vision, Lyndsay is one of the most empathetic and compassionate doctors I’ve ever worked with.
Thank you Lyndsay and Fichte, Endel & Elmer.
Melissa Joyce
CM
Craig Madey
Feb 20, 2026
The Eyewear Gallery at Fichte Endl & Elmer provided my spouse EXCEPTIONAL service. My wife is a patient at the practice and normally purchases her prescription eyeglasses on site. After being encouraged to try a different optical, she received eyeglasses that just weren’t correct. We returned to the Eyewear Gallery and Bryce conducted a very thorough examination of the glasses. He identified several issues with the lenses and even brought in a co-worker, Lindsay, to verify the problems he was seeing. Bryce provided complete documentation of the problems so that my wife could follow up with the other optical. This level of service made it apparent that other optical options are not on the same level as the Eyewear Gallery. After the fiasco with the other optical is resolved, she will be retuning to Fichte Endle for future eyewear purchases.
CB
Carmen Bryant
Feb 19, 2026
If you want great customer service and care then Bryce Bailey will definitely make sure your needs are met. He’s always very professional and I’ve not had to return for any adjustments on my frames b/c his measurements are always on point. I’ll be back again soon. Thank you for caring. CB