StretchLab

4.9
200 reviews

About

Fitness CenterStretchLab
StretchLab was created to help increase flexibility, range of motion and energy in people no matter what their age, body type or fitness level! StretchLab Northtowns offers one on one assisted stretching and group stretch classes in a fun, open and communal environment. Our one on one stretches can be 25 or 50 minutes long and we offer drop-in or monthly memberships. All of our Flexologists are highly trained and create a custom stretch routine for each member. Our innovative group stretches offer a unique way for members to reach their flexibility goals. Group stretches can be purchased individually or as a monthly membership.

Details

  • RestroomAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable

Location

StretchLab
8214 Transit Road, Amherst, NY
14221, United States

Hours

Reviews

4.9
200 reviews
5 stars
191
4 stars
7
3 stars
0
2 stars
1
1 star
1

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Customers consistently praised the staff for being knowledgeable, friendly, and accommodating, creating a welcoming atmosphere.

Effective Treatments

Many reviews highlighted significant improvements in flexibility, pain relief, and overall mobility after sessions, with specific mention of personalized treatment plans.

Customer Experience

While most experiences were positive, there were a few instances of inconsistent front desk service that affected customer satisfaction.

Facility Environment

The facility was frequently described as clean and inviting, contributing to a positive overall experience.
  • CT
    Carla Trueheart
    Nov 4, 2025
    1.0
    My first visit was great . Jake was great I really felt a difference afterward the lady at the front desk was very welcoming I instantly booked another session . My 2nd session was different. The lady at the front desk this time wasn’t welcoming at all . I stated I forgot my gripped socks soon as I took my shoes off , the front desk lady said well we can’t see you . I said well I purchased socks my 1st visit but I came from work and I forgot them . She said oh well we can’t see you ..I said no problem. She didn’t offer to reschedule or say anything, she looked at me as if I as crazy , Jake looked confused. I realized I hadn’t tipped him my first visit so I said here Jake this is for you I tipped him $20 even though I wasn’t seen .. even though my session was pre paid for .. I walked out without the front desk staff asking me to schedule a new appointment or anything. When I got in my car I felt like they didn’t want me there from the beginning. I instantly call my friends that recommended to the stretch lab and told them about my experience and they were upset and stated they were not going to try it out any more . Before my app I got several emails etc . Since that day I never received anything. I find that funny . Their loss !!
  • FC
    Francis Cahill
    Oct 15, 2025
    5.0
    The staff feels like family. They’re welcoming, accommodating, supportive, and find a plan that fits your needs. I’m a 1 year + member, and they’ve made a difference in my lifestyle, through the stretch plan they designed for me.
  • MM
    Melissa Mariani
    Oct 14, 2025
    5.0
    I love Stretch Lab so much! My weekly stretches have helped me to relieve stress and tension brought on by grad school! The friendly atmosphere and flexologists that work at the Northtowns location are just amazing. They care treat each client as an individual and will work with you to create a personalized plan! I cannot recommend StretchLab enough! Just try it!
  • TM
    Tiffany McLeod
    Sep 27, 2025
    5.0
    I had my very first session with Nick today & I must say it was absolutely phenomenal! Nick was very pleasant, kind and informative. During my session he placed much focus on my areas of concern & I immediately noticed a difference afterwards. He made me feel comfortable & explained where I can improve with sessions in the future. I also thoroughly enjoyed our philosophical conversation during ☺️ Overall an amazing experience and I look forward to returning soon!
  • TW
    Theresa White
    Feb 11, 2024
    5.0
    I’m a huge stretcher in general so wasn’t sure if was gunna be what I’m use to with stretching. Like didn’t have high expectations. But OMG! I loved it and can’t wait to go again! The flexoligist I had was awesome and the stretching and everything else amazing!

Frequently Asked Questions About StretchLab

What services does StretchLab Northtowns offer?

StretchLab Northtowns offers one-on-one assisted stretching sessions and group stretch classes to improve flexibility, range of motion, and energy.

What are the operating hours of StretchLab Northtowns?

StretchLab Northtowns is open Monday to Thursday from 8:00 AM to 7:00 PM, Friday from 8:00 AM to 4:00 PM, Saturday from 8:00 AM to 2:00 PM, and is closed on Sundays.