Business Details
About
Home Medical Equipment StoreWheelchairsWheelchair Repair ServiceMobility ScootersMobility Equipment Store
At NSM, we build one-of-a-kind mobility solutions designed to be comfortable, safe and work completely in sync with each client. Our focus is to deliver independence and self-reliance to clients, regardless of age or physical challenge; to offer reassurance to families and caregivers; and to provide flexible, highly professional clinical support to physicians and therapists.
Details
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
2.1
22 reviews
5 stars
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1 star
15
- MHMatthias HackSep 9, 20255.0Ramp was installed at my parents. Very good workmanship. Ramp well built and sturdy. Thank You
- CFClaudia FriedelJul 26, 20255.0Love my chair climbing it has made a big difference in my life am able to do things that was unable to do because of climbing stairs when I got home I would highly recommend National Seating &mobility if you have trouble with stairs not stuck in my room any more can even go outside and enjoy not afraid of climbing stairs
- NKNadia KhanDec 16, 20241.0The communication and process with this company is not the best. My daughter’s wheelchair break broke in the beginning of the summer and still nothing. I find out that it took them 2 months to even put in the part to insurance. So they themselves held up the process by 2 months. I finally get a tracking number and have been tracking it. I see that the one step was supposed to be finished over a month prior to its ETA date. I’ve personally called the manager almost 3 weeks ago, left a massage and nothing. I called again and left a message Thursday of last week and still nothing. They gave my daughter a loaner part and that broke in less than 2 months. It didn’t even fully work in the first place. It would only stop the right side from moving but not the left. So hopefully with this review someone will finally get back to me because I’m not impressed at all.
- RSRachel SummersMar 19, 20241.0The Massachusetts branch is great but good luck getting help from the Albany ,NY branch. Time and time again they dont answer emails or phone calls even if it’s about a kid with a broken wheelchair. Their lack of communication and people skills is awful, they do not care about their customers or if their customers or their customers quality of life.
- CZCharles ZanderJun 21, 20191.0They are great to deal with as long as everything goes okay. I have bought three wheelchairs from them and the newest one has all sorts of issues. I received this chair on 07/20/2018 and it's almost a year and it still does not fit me properly. I had to get Medicare involved and they ended up talking to the HR Manager. Medicare insisted I'm talking to a manager and that's what we got. I had an appointment scheduled at a wheelchair clinic and now NSM he's all jumping aboard like the clinic was their idea. If possible stay away. Most dealers are excellent when there's no issue. Is that true quality companies step up when there's an issue. Mobility Works tries to hide from you. Stay away!
Frequently Asked Questions About National Seating & Mobility
What kind of mobility solutions does National Seating & Mobility in Albany offer?
National Seating & Mobility creates custom mobility solutions that are comfortable, safe, and tailored to each client to deliver independence and self-reliance.
Where is National Seating & Mobility located in Albany?
It is located at 2069 Central Ave., Albany, NY 12205-4437, USA.
What are the operating hours of National Seating & Mobility in Albany?
They are open Monday to Friday from 8:30 AM to 5:00 PM and closed on weekends and major holidays.
How can I contact National Seating & Mobility in Albany?
You can call their main phone at +1 518-869-1000 or email Albany@nsm-seating.com.
Does National Seating & Mobility offer wheelchair repair services?
Yes, they provide wheelchair repair along with other mobility equipment services.
Does National Seating & Mobility provide remote evaluations for their clients?
Yes, remote evaluations are among the services they offer to support client mobility needs.
Is parking accessible for wheelchair users at National Seating & Mobility?
Yes, they have wheelchair accessible parking available on site.
Are there any fitness or recreation venues near National Seating & Mobility in Albany?
Yes, CrossFit For The People, a gym and sports venue, is nearby, ideal for clients or visitors interested in fitness activities.
Where can customers refuel or grab convenience items near National Seating & Mobility?
Sunoco gas stations and convenience stores are close by, useful for customers on the go to refuel or grab essentials.
Are there automotive services near National Seating & Mobility for vehicle maintenance?
Yes, nearby are services like Next Level Detailing, CarLove automotive repair, and several auto dealerships including Karma Albany and Alfa Romeo of Albany for vehicle care and purchase.