Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
425 reviews
5 stars
367
4 stars
9
3 stars4
2 stars
11
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and attentive, with specific mentions of individuals like Veronica, Caleb, and Gabrielle.
Professionalism
Several reviews highlighted the professionalism of the doctors and staff, particularly Dr. Simpson and Dr. Ahmed, who provided thorough and caring service.
Mixed Experiences
While many had positive experiences, some customers reported issues with service quality and long wait times, indicating inconsistency in the overall experience.
Repair Services
Customers appreciated the quick and efficient repair services for glasses, often done at no charge.
Product Quality
There were mixed reviews regarding the quality of glasses and lenses, with some customers expressing dissatisfaction with incorrect prescriptions and fitting issues.
- ABaaron brownNov 11, 20255.0Totally impressed with the staff here! Cheerful, polite, friendly.
- KBKharisman BrownNov 5, 20255.0Great service
- TFTiffany FoleyNov 3, 20255.0Thanks!
- ANAnthony NickeleOct 21, 20255.0Veronica, Shania, Cal, Jabari, and Dr Ahmed were so great! I usually hate the eye doctor and they made it a truly great experience from the time I got there to the time I left. I was hesitant about a tele-eye doc, until Dr. Ahmed and her amazing crew took so much time to be patient centered and informative…30 years of wearing glasses and it was the best exam I ever had. Thanks to all!
- SSsaralissethOct 19, 20255.0Heidi was extremely professional and kind , she helped my mother to choose what lenses will be the best for her. She was patient and made my mother feel comfortable. She is an asset to the team.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters in Albany offer?
LensCrafters provides comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands. They also offer prescription wearable technology from innovative brands like Ray-Ban Meta and Oakley Meta.
Which vision insurance plans does LensCrafters accept?
LensCrafters accepts most vision insurance plans, including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
How can I schedule an eye exam at LensCrafters Albany?
You can schedule an eye exam online via their reservation link: https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=0722&storeId=10851.
What are the hours of operation for LensCrafters in Albany?
LensCrafters is open Monday to Tuesday from 10:00 AM to 6:00 PM, Wednesday to Thursday from 10:00 AM to 7:00 PM, Friday to Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does LensCrafters in Albany offer in-store pickup?
Yes, LensCrafters offers in-store pickup services for their products.
What are some popular nearby places to LensCrafters at Crossgates Mall?
Nearby popular places include Amazon 4-star for shopping, Bath & Body Works for beauty supplies, and Kazan Albany as a Japanese restaurant and bar. These locations offer great options to visit before or after your eyecare appointment.
Are there dining options close to LensCrafters in Albany?
Yes, there are several nearby dining options such as Kazan Sushi, Ramen & BBQ, Funny Bone Comedy Club & Restaurant, 110 Grill (American cuisine), and Taco Bell for quick tex-mex food.
What entertainment venues are near LensCrafters at Crossgates Mall?
Entertainment venues nearby include Funny Bone Comedy Club & Restaurant for comedy shows and Apex Entertainment Albany, an arcade and amusement park, perfect for family fun before or after your visit.
Which designer eyewear brands are available at LensCrafters Albany?
LensCrafters carries designer brands such as Prada, Burberry, Versace, Dolce & Gabbana, Michael Kors, Oakley, Ray-Ban, Tiffany & Co., and many more.
What payment methods are accepted at LensCrafters in Albany?
They accept various payment options including American Express, Apple Pay, Android Pay, cash, check, Discover, MasterCard, and Visa.