Club Pilates Northway Mall is a boutique Pilates studio specializing in reformer fusion classes for anyone, at any age or fitness level. Pure to Joseph Pilates’ original Reformer-based Contrology Method, but modernized with group practice and expanded state-of-the-art equipment, Club Pilates offers high-quality, life-changing training at a surprisingly affordable price.
Many customers praised the instructors for their knowledge, support, and ability to create engaging classes.
Registration Issues
Several reviews highlighted frustrations with the convoluted registration process and strict policies regarding class attendance.
Welcoming Environment
Customers frequently mentioned the friendly and supportive atmosphere, making it a comfortable space for both new and experienced members.
Class Availability
Some customers expressed dissatisfaction with the difficulty in booking classes due to full schedules and waitlists.
Mixed Business Practices
A few reviews raised concerns about billing practices and customer service related to membership cancellations.
TB
Trevor B
Dec 28, 2025
1.0
The instructors can very good. However, if you get sick and try to pause or cancel membership they will make it impossible to do so. It’s also quite tough to find a class that’s not already full. I do not recommend this studio.
NB
Nicole Brenner
Dec 10, 2025
1.0
I recently tried to book a class here and ran into a surprisingly convoluted process. Despite having over a decade of reformer experience, I wasn’t allowed to book anything without an intro session — fine in theory, but the intake was unnecessarily heavy-handed. After placing an international call to confirm details, I still received multiple texts and calls insisting on a preliminary goals-and-experience discussion, which felt redundant given their own required intro filter.
The “30-minute” intro class is actually 45 minutes, because they insist you arrive 15 minutes early — a policy I’ve never encountered in any of the studios I’ve attended over the years. I drove an hour from the Helderberg Hilltowns to make this appointment, only to be turned away for arriving three minutes late on a snowy morning.
Individually, any one of these things would be forgivable. Taken together, they create an exhausting and overly pretentious experience long before you even get to take a class. The mental health benefits of Pilates aren’t worth the hoops required just to prove you’re eligible to pay $1/minute for their services.
AM
Ariana Mavaddat
Dec 8, 2025
1.0
This review is based solely on the registration process, as I never actually got to attend a class. Unlike most fitness studios where you can simply sign up and show up, this one requires a 30-minute introductory session. Leading up to that intro, I received multiple calls to reconfirm—so many that the studio’s number eventually showed up as “potential spam” on my phone. I was also pitched a membership package before I had even tried a single class, which didn’t feel great.
A friend who booked with me had her class cancelled automatically before the 12-hour window because she didn’t confirm quickly enough (she was at work at the time). When I finally arrived for the intro—three minutes late after driving an hour—I was told I couldn’t enter because the class had already started. I’ve been going to fitness studios for 15 years and have never been turned away for being under five minutes late.
Given the lack of flexibility and the pressure during the registration process, I’d suggest exploring other options in the Capital Region if you can. The experience didn’t inspire confidence in how the studio is managed.
SW
Sunyoung Woo
Dec 4, 2025
5.0
Nice instructors and great programs. Always feel comfortable being in the center
DS
Donna Stannard
Nov 19, 2025
5.0
I love Grayce’s classes. She’s a wonderful addition to the instructors!
What types of Pilates classes does Club Pilates Northway Mall offer?
Club Pilates Northway Mall specializes in reformer fusion classes, including group reformer classes, private training, and semi-private training suitable for all ages and fitness levels.
Where is Club Pilates Northway Mall located?
It is located at 1440 Central Ave, Albany, NY 12205, USA in the Northway Mall area.
What are the operating hours of Club Pilates Northway Mall?
The studio is open Monday to Wednesday from 9:00 AM to 8:30 PM, Thursday from 9:00 AM to 7:00 PM, Friday from 9:00 AM to 7:30 PM, Saturday from 9:00 AM to 3:30 PM, and Sunday from 9:00 AM to 12:30 PM.
How can I contact Club Pilates Northway Mall?
You can contact the studio by phone at +1 518-776-1169 or email them at northwaymall@clubpilates.com.
Does Club Pilates Northway Mall have any special offers for new clients?
Yes, they offer a Free Intro Class to get started. You can book this offer through their reservation link.
Which fitness brands and equipment does Club Pilates Northway Mall use or associate with?
They are associated with brands and equipment such as TRX, BOSU, Balance Body, Glyder, Manduka, and Vooray.
Are there any nearby places where I can shop or dine before or after my Pilates class at Club Pilates Northway Mall?
Yes, nearby you can visit BJ's Wholesale Club for shopping, Empire Visionworks for eyewear needs, and Coca-Cola Bottling Company for food and drink options.
Is there a gas station close to Club Pilates Northway Mall for convenient fueling?
Yes, BJ's Gas Station is nearby, offering gas, automotive parts, and convenience store items for your convenience.
Can I find pet services near Club Pilates Northway Mall if I need pet sitting or boarding?
Absolutely, Camp Bow Wow Albany, NY offers pet sitting and boarding services close to the studio.
What kind of training method is used at Club Pilates Northway Mall?
They follow Joseph Pilates’ original Reformer-based Contrology Method, modernized with group practice and advanced equipment to provide high-quality Pilates training.