Capital Region Periodontics and Dental Implants

Reviews

• SC

  Sandra Campbell

  2 days ago
  5.0
  This has to be the best dentist office I have ever visited! Staff were extremely friendly and helpful from walking in to exiting! They really took an interest in you and your thoughts, fears and what you were looking to get out of the visit. Everything was laid out as far as my treatment plan going forward with pricing so I would not be surprised going back. Highly recommend if you need any work related to periodontal or implant work to take a visit to this wonderful office.
• FC

  Flora Beth Cunningham

  3 days ago
  5.0
  Dr B was very personable and kind; he helped me to feel as relaxed as I could be, considering that I was in the dentist's chair. That's not a place I care to be!
• AL

  Amy Lenz

  4 days ago
  5.0
  A bit expensive but the Doctor did work with me on the pricing. The customer care was a 10. Doctor took the time to evaluate me and explain everything to me and even suggested I see an endodontist for my issue instead of her just yanking my tooth and putting an implant in if rhe tooth could possibly be saved.
• MC

  Maliath Chowdhury

  Nov 2, 2025
  1.0
  I had my initial consultation here on April 10, 2025, after confirming with the office that they accepted my Delta Dental PPO plan. Based on that assurance, I agreed to the appointment. The consultation itself went smoothly — Dr. Tamraz was professional and kind — but the office staff and receptionists have been an absolute nightmare to deal with ever since. I was charged $150 upfront for a 20-minute consultation where I was simply told that I needed a gum graft. I was told the office would submit my information to Delta Dental for reimbursement. I paid in good faith, trusting they would handle things properly. Months later, I learned they never submitted the claim. I called at least ten times over the following months, and every single time a different receptionist gave me the same dismissive answer: “We already sent it.” They either hung up mid-call or acted annoyed that I dared to follow up. The only time someone helped me was when a male receptionist finally emailed me my claim — and that’s when I discovered they had my date of birth entered incorrectly the entire time. This was their error, not mine, since they had a copy of my ID from day one. When I called to correct it, I was met with more attitude and zero accountability. To make matters worse, they didn’t send the claim to Delta Dental until September 2025 — five months after my appointment. By then, my insurance had already processed newer claims from other providers, so my reimbursement was permanently denied. I’ve been a Delta Dental PPO patient for years and have never once had a problem with any other office — not with my general dentist, oral surgeon, or orthodontist. This office is the only one that has ever mishandled my information, lied repeatedly, and refused to take responsibility. I’ve now lost $150 because of their negligence and unprofessionalism. The receptionists are consistently rude, unhelpful, and unwilling to admit mistakes. It feels like they just wanted my money and stopped caring the moment I walked out the door. If you value your sanity and your time, go anywhere else. There are plenty of professional dental practices in the Capital Region that treat patients with respect and handle insurance correctly. This office is deceptive, careless, and downright miserable to deal with. Save yourself the stress.
• SB

  Stacy B

  Oct 30, 2025
  1.0
  BEWARE: do NOT pay this practice upfront before insurance. Their insurance biller, Kaitlin, sumbits incorrect and fraudulent codes and refuse to correct with the insurance company. They owe me almost $1,000 for the mistakes they made. Its been over month and the office manager Lanya still hasnt returned my calls. I've filed a complaint with the Attorney General and my insurance carrier has opened a fraud case. DO NOT GO TO THIS PRACTICE!

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