Attentive Care

4.9
322 reviews

About

Home Health Care ServiceHome Care Agency
It is the mission of Attentive Care to provide high quality, trusted and ethical home health Caregivers and service which respects the rights and dignity of our clients and their families enabling them to achieve their personal, family and community goals and needs.

Details

  • Wheelchair accessible entranceAvailable

Location

Attentive Care
5 Computer Drive West, Suite 101, Albany, NY
12205, United States

Hours

Reviews

4.9
302 reviews
5 stars
280
4 stars
13
3 stars
1
2 stars
3
1 star
5

What are people saying?

AI-generated from recent customer reviews

Staff Support

Customers consistently praised the staff for being friendly, helpful, and professional throughout the hiring and training processes.

Training Quality

The training programs, particularly for PCA certification, received high marks for being informative, engaging, and well-structured, with specific commendation for instructors like Vicky.

Positive Work Environment

Many reviews highlighted a great atmosphere and supportive culture, making it an enjoyable place to work and learn.

Efficient Onboarding

The onboarding and hiring processes were noted as quick and smooth, with staff providing thorough assistance to new hires.

Overall Satisfaction

Overall, customers expressed high satisfaction with their experiences at Attentive Care, recommending it as a great place for both employment and training.
  • JG
    Julie Gardner
    Nov 13, 2025
    5.0
    Very friendly and professional staff. I would recommend them to anyone.
  • MH
    Malachi House
    Oct 16, 2025
    5.0
    Great staff very nice to speak with
  • SP
    Shanna Perry
    Oct 8, 2025
    5.0
    They are really understanding and helpful
  • EM
    Emily Moncayo
    Oct 8, 2025
    2.0
    After being an employee here, I have gained invaluable experiences that have altered my original review. • Beware of the two week classes. They make it impossible for you to have a job while attending. Therefore you are out of work and a paycheck for a month and a half. The whole process of being certified is not two weeks only! • They say they will give you a case, you go into the office after your training for them to say they have nothing for you. Then say “oops” call you back in and then say “my mistake” and have nothing for you. • Randomly delete cases off of the app. You’ll get up at the crack of dawn ready to work, get in your car to retrieve the address from the app. That’s when you find out you’ve been taken off the case for the day. No phone call, no message, nothing. Just left to question at 8in the morning fully dressed and ready to go for nothing. • You can deny cases that you feel like unsuitable for you, which is great. But expect to be hung up on and given an attitude when you do. Which the office is always just hanging up. • If they say they will pay you for being taken off a case last minute… they won’t. I did the whole class (which took a month a half), got certified (with no case given to me), had clients (outside of my chosen zone), got robbed of promised pay. To each their own, but be on your toes working for this company.
  • BP
    Bianca Ponce
    Aug 28, 2025
    5.0
    Attentive Care has been absolutely amazing! My 3 week training couldn’t of went any better thank you Vicky!!!

Frequently Asked Questions About Attentive Care

What services does Attentive Care provide?

Attentive Care provides high quality, trusted, and ethical home health caregiving services that respect the rights and dignity of clients and their families.

Where is Attentive Care located?

Attentive Care is located at 5 Computer Drive West, Suite 101, Albany, NY 12205, USA.