It is the mission of Attentive Care to provide high quality, trusted and ethical home health Caregivers and service which respects the rights and dignity of our clients and their families enabling them to achieve their personal, family and community goals and needs.
Customers consistently praised the staff for being friendly, helpful, and professional throughout the hiring and training processes.
Training Quality
The training programs, particularly for PCA certification, received high marks for being informative, engaging, and well-structured, with specific commendation for instructors like Vicky.
Positive Work Environment
Many reviews highlighted a great atmosphere and supportive culture, making it an enjoyable place to work and learn.
Efficient Onboarding
The onboarding and hiring processes were noted as quick and smooth, with staff providing thorough assistance to new hires.
Overall Satisfaction
Overall, customers expressed high satisfaction with their experiences at Attentive Care, recommending it as a great place for both employment and training.
JG
Julie Gardner
Nov 13, 2025
5.0
Very friendly and professional staff. I would recommend them to anyone.
MH
Malachi House
Oct 16, 2025
5.0
Great staff very nice to speak with
SP
Shanna Perry
Oct 8, 2025
5.0
They are really understanding and helpful
EM
Emily Moncayo
Oct 8, 2025
2.0
After being an employee here, I have gained invaluable experiences that have altered my original review.
• Beware of the two week classes. They make it impossible for you to have a job while attending. Therefore you are out of work and a paycheck for a month and a half. The whole process of being certified is not two weeks only!
• They say they will give you a case, you go into the office after your training for them to say they have nothing for you. Then say “oops” call you back in and then say “my mistake” and have nothing for you.
• Randomly delete cases off of the app. You’ll get up at the crack of dawn ready to work, get in your car to retrieve the address from the app. That’s when you find out you’ve been taken off the case for the day. No phone call, no message, nothing. Just left to question at 8in the morning fully dressed and ready to go for nothing.
• You can deny cases that you feel like unsuitable for you, which is great. But expect to be hung up on and given an attitude when you do. Which the office is always just hanging up.
• If they say they will pay you for being taken off a case last minute… they won’t.
I did the whole class (which took a month a half), got certified (with no case given to me), had clients (outside of my chosen zone), got robbed of promised pay. To each their own, but be on your toes working for this company.
BP
Bianca Ponce
Aug 28, 2025
5.0
Attentive Care has been absolutely amazing! My 3 week training couldn’t of went any better thank you Vicky!!!
Attentive Care provides high quality, trusted, and ethical home health caregiving services that respect the rights and dignity of clients and their families.
Where is Attentive Care located?
Attentive Care is located at 5 Computer Drive West, Suite 101, Albany, NY 12205, USA.
What are the business hours for Attentive Care?
Attentive Care operates from 8:30 AM to 4:30 PM Monday through Friday and is open 24 hours on Saturdays and Sundays.
How can I contact Attentive Care by phone or email?
You can reach Attentive Care by phone at +1 518-438-6271 or via email at deniser@attentiveservices.com.
What payment options does Attentive Care accept?
Attentive Care accepts American Express, Cash, Check, Discover, MasterCard, and Visa as payment methods.
Is Attentive Care wheelchair accessible?
Yes, Attentive Care has a wheelchair-accessible entrance to accommodate clients with mobility needs.
What special offer does Attentive Care currently have for new clients?
Attentive Care offers a free in-home assessment to new clients to evaluate their care needs.
Which nearby places might I visit before or after my appointment at Attentive Care?
Nearby places include Medcominds, a professional IT and surgical supplies company; Laberge Group, offering engineering and construction services; and Center for Natural Wellness, a massage school and spa for relaxation and holistic care.
Are there any financial service providers near Attentive Care?
Yes, nearby financial services include Action Credit Repair, Zoar Financial, and Edward Jones financial advising offices.
What local communities does Attentive Care serve?
Attentive Care serves multiple communities including Albany, Schenectady, Troy, Rensselaer, Saratoga Springs, Niskayuna, Delmar, Guilderland, Loudonville, Colonie, Cohoes, and Latham in New York.