ER at McCarran NW, an Extension of Northern Nevada Medical Center serves the area with 24/7 emergency care in a convenient setting. As a full-service emergency room, the facility is capable of treating life-threatening injuries in addition to less urgent issues. The facility delivers the same high-quality care as our hospital ER. The Reno-based facility is staffed with a skilled team, including emergency-trained physicians, nurses, imaging and laboratory staff. The ER is easily accessible and has ample parking, and features a wide range of capabilities and technology.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.